SEARCH CONTACT US SUPPORT SERVICES PRODUCTS STORE
United States     May 28, 2025
COMPAQ STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH
 

Maintenance and Service Guide
Compaq Presario 2200 and 2412ES, 2416ES Computers

MSG Index Product Description Removal & Replacement Illustrated Parts Catalog
Home Troubleshooting Jumper & Switch Information Specifications
Clearing CMOS
Power-On Self Test (POST)
Configuration
Diagnostic error codes
Troubleshooting without diagnostics
l

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
TROUBLESHOOTING

Diagnostic Error Codes (continued)

 

100-xx Processor 800-xx Monochrome video 3200-xx Audio
200-xx Memory 1100-xx Serial 3300-xx CD or DVD
300-xx Keyboard 1200-xx Modem 6600-xx CD or DVD
400-xx Parallel (printer) 1700-xx Hard drive 8600-xx Pointing device interface
500-xx  Monitor 1900-xx     Tape drive
600-xx  Diskette drive 2400-xx   Video

 

Memory error codes
Error
Code		 Description Recommended Action
200-xx Invalid memory configuration 1. Verify memory module value compatibility.
2. Reinsert memory in the correct location.
201-xx Memory machine ID test failed The following steps apply to error codes 201-xx and 202-xx:

1  Flash the ROM and retest.
2  Replace the memory and retest.
3  Replace the system board and retest.
202-xx Memory system ROM checksum failed
203-xx Memory write/read test failed The following steps apply to error codes 203-xx through 210-xx:
1 Remove one memory module at a time until the error message stops.
2 Replace other removed modules one at a time, testing each to ensure the error does not return.
3 Replace the system board and retest.

 
204-xx Memory address test failed
206-xx Increment pattern test failed
210-xx Random pattern test failed

 

 

Diskette drive error codes
Error
Code		 Description Recommended Action
600-xx Diskette ID drive types test failed The following steps apply to error codes 600-xx through 698-xx:
1 Replace the diskette and retest.
2 Check and/or replace the diskette power and signal cables and retest.
3 Replace the diskette drive and retest.
4 Replace the system board and retest.
601-xx Diskette format failed
602-xx Diskette read test failed
603-xx Diskette write, read, compare test failed
604-xx Diskette random seek test failed
605-xx Diskette ID media test failed
606-xx Diskette speed test failed
607-xx Diskette wrap test failed
608-xx Diskette write-protect test failed
609-xx Diskette reset controller test failed
610-xx Diskette change line test failed
694-xx Pin 34 is not cut on 360KB diskette drive
697-xx Diskette type error
698-xx Diskette drive speed not within limits
699-xx Diskette drive/media ID error 1. Replace media.
2. Run Setup.
 
1.800.AT.COMPAQ
 
privacy and legal statement