Return to MAIN-Index  Return to SUB-Index    IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

Miscellaneous Symptoms (8554)



Miscellaneous Symptoms

NOTE: A no beep  symptom can be caused by incorrect volume setting of the speaker. Set the speaker volume to its maximum position.

Symptom/Error    FRU/Action
  
A no beep  and a blank or unreadable 1. System Board
display during POST. 2. Voltage Converter
(See 'Power Systems Checkout' 3. Communications Cartridge
before replacing any FRUs.) 4. Hard Disk Drive
  5. Display Control Card
  6. Any options
  7. Power source when failing
  
A no beep  with a blinking cursor. 1. System Board
  2. Display Control Card
  3. Communications Cartridge
  
A no beep  with a normal 1. Speaker
display during POST. 2. Indicator Card
  3. System Board
  4. Keyboard Control Card
  
A no beep  and the computer 1. System Board
hangs after displaying memory count. 2. Communications Cartridge
  3. Hard Disk Drive
  
LCD too dark, unable to adjust 1. LCD Panel
contrast or brightness. 2. Regulator
(See 3. Voltage Converter
'CL57LCD FRU Replacement Notice'
before replacing any FRUs.)
LCD unreadable or illegible. 1. LCD Panel
(See 2. Display Control Card
'CL57 LCD FRU Replacement Notice' 3. LCD Cable
before replacing any FRUs.)
Missing or discolored dots 1. See 'CL57 LCD FRU Replacement Notice'
on the LCD panel.
Unable to turn the LCD on and off. 1. Regulator
  2. Voltage Converter
  3. LCD Cable
  
Blank screen, or extra horizontal 1. LCD Panel
or vertical line(s) displayed on 2. Display Control Card
upper or lower half of the LCD. 3. LCD Cable
(See 'CL57 LCD FRU Replacement Notice'
before replacing any FRUs.)
Four battery indicators are blinking. 1. Voltage Converter
Battery ID 1 2. System Board
Battery Status 1
Battery ID 2
Battery Status 2
System status indicator is 1. Related Device
incorrectly blinking or stays on. 2. System Board
  3. Indicator Card
  
System status indicator stays off, 1. Indicator Card
but the POST ends without an error 2. System Board
  3. Related Device
  
Reference Diskette does not work. 1. Diskette Drive
(Try another Reference Diskette 2. System Board
or any bootable diskette before 3. Diskette Drive Cable
replacing FRUs. Ensure all 4. Reference Diskette
correct level drivers are loaded.)
Keyboard does not work. 1. Keyboard Control Card
  2. Keyboard Cable
  3. Numeric Keypad if used
  4. System Board
  
One or more keys do not work. 1. Keyboard
(See 2. Numeric Keypad
'Ext. Keyboard/Aux. Input Device Checkout' 3. Keyboard Control Card
before replacing any FRUs.)
External display problems. 1. External Display
(See 2. Display Control Card
'External Display Self-Test'
before replacing any FRUs.)
Incorrect memory size during POST. 1. System Board
(See 'Memory Checkout' 2. Memory Module
before replacing any FRUs.) 3. IC DRAM Card
  
Computer hang or Intermittent hang. 1. System Board
(See 'Undetermined Problem' 2. Hard Disk Drive Cable
before replacing any FRUs.) 3. Hard Disk Drive
  4. Replace the last device being tested
  5. Display Control Card
  6. Memory Module
  7. IC DRAM Card
  8. Voltage Converter
  
The computer goes into suspend 1. System Board
mode after the POST. 2. Voltage Converter
  3. Lid Switch
  4. Keyboard Control Card
  
The computer does not suspend 1. System Board
or resume. 2. Voltage Converter
  3. Lid Switch
  4. Keyboard Control Card
  
The computer does not power off. 1. Voltage Converter
  2. System Board
  1. Indicator Card
  
Real-time clock inaccurate. 1. Backup Battery
(See 'Testing the Backup Battery' 2. System Board
before replacing any FRUs.)
Printer problems. 1. See 'Printer Checkout'
  
Serial or parallel port device problems. 1. Device
  2. Cable
  3. System Board
  4. Serial Adapter (if attached)
  5. I/O Panel Assembly
  
Internal Data/Fax modem does 1. See 'Fax/Modem Checkout'
not communicate with a remote
modem or a fax


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