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POST Error Codes and Messages List (Aptiva 2170/71/72 - SL-A)



Table 2-1 POST Error Codes and Messages List

NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column.
If directed to a check procedure, replace the FRU indicated in the check procedure.
If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

BIOS Error Codes, Messages    Action/FRU
  
0111    ISA adapter card
I/O Parity Error    System board
  
0129    Check CPU speed and system board DIP switches.
CPU Clock Mismatch    See 'Machine Type 2170 System Board Jumpers and Connectors'
     System board 'Machine Type 2171 Systemboard Jumpers and Connectors' or
     System board 'Machine Type 2172 SystemBoard Jumpers and Connectors'.
  
0151 1. Enter BIOS Setup and load the default settings.
Real Time Clock Error 2. CMOS battery.
0161 3. System board.
CMOS Battery Bad
0162
CMOS Checksum Error
0162 1. Ensure the system configuration set in BIOS Setup is correct.
Equipment Configuration Error     See 'BIOS Setup Utility'.
  2. Enter BIOS Setup and load the default settings.
  3. CMOS battery.
  4. System board.
  
For 2170 only 1. Ensure the time set in BIOS Setup is correct.
0163     See 'Date and Time'.
Date and Time Incorrect 2. CMOS battery.
  
For 2170 only 1. Insert the memory modules in the DIMM sockets properly,
0164     then reboot the system.
Memory Size Change 2. Memory module. See 'Memory MAP step '005 -''
For all machine type 3. System board.
0201
Memory Error at MMMM:SSSS:OOOOh
0301 1. Re-connect PS/2 keyboard and mouse.
PS/2 Keyboard Error or Keyboard 2. Enter BIOS Setup and load the default settings.
Not Connected 3. PS/2 keyboard
0303 4. PS/2 mouse
PS/2 Keyboard Interface Error 5. System board
  
0662 1. Enter BIOS Setup and load the default settings.
Onboard Floppy Drive I/O Address 2. Remove all adapter cards that are NOT factory-installed,
Conflict(s)     then reboot the system.
0662
Onboard Floppy Drive DMA Conflict(s)
0662
Onboard Floppy Drive IRQ Conflict(s)
0662 1. Diskette drive cable/connection.
Floppy Disk Controller Error 2. Diskette drive.
0662 3. System board
Floppy Drive A Error
0662
Floppy Drive B Error
0648 1. Ensure that the diskette drive is not set to [Write Protected]
Floppy Drive(s) Write Protected     in the Security Options in BIOS Setup.
  2. Load default settings in Setup.
  
0962 1. Enter BIOS Setup and load the default settings.
Onboard Parallel Port Conflict(s) 2. Remove all adapter cards that are NOT factory-installed,
0962     then reboot the system.
Onboard Parallel Port I/O Address
Conflict(s)
0962
Onboard Parallel Port IRQ Conflict(s)
0962
Onboard ECP Parallel Port DMA
Conflict(s)
1162
Onboard Serial Port Conflict(s)
1162
Onboard Serial Port I/O Address
Conflict(s)
1162
Onboard Serial Port IRQ Conflict(s)
1655 1. Ensure that the diskette drive is not set to [Write Protected]
Hard Disk Drive(s) Write Protected     in the Security Options in BIOS Setup.
  2. Load default settings in Setup.
  
1762 1. Enter BIOS Setup and load the default settings.
Onboard IDE Primary Channel I/O 2. Remove all adapter cards that are NOT factory-installed,
Address Conflict(s)     then reboot the system.
1762
Onboard IDE Primary Channel IRQ
Conflict(s)
1762
Onboard IDE Secondary Channel I/O
Address Conflict(s)
1762
Onboard IDE Secondary Channel IRQ
Conflict(s)
1780 1. Enter BIOS Setup and load the default settings.
IDE Primary Channel Master Drive Error 2. Check IDE drive jumper.
1781     See '3.5-In. Hard Disk Drive Jumper Settings'.
IDE Primary Channel Slave Drive Error 3. IDE hard disk drive power.
1782 4. IDE hard disk drive cable/connection.
IDE Secondary Channel Master Drive 5. IDE hard disk drive.
Error
1783
IDE Secondary Channel Slave Drive Error
1780 1. Enter BIOS Setup and load the default settings.
IDE Primary Channel Master Drive 2. IDE hard disk drive cable/connection.
Changed
1781
IDE Primary Channel Slave Drive
Changed
1782
IDE Secondary Channel Master Drive
Changed
1783
IDE Secondary Channel Slave Drive
Changed
1800 1. Load default settings in Setup.
IRQ Setting Error 2. Enter BIOS Setup and set the Reset Resource Assignments
1801     parameter to Yes, then reboot the system. 'PnP/PCI Options'.
Expansion ROM Allocation Failed 3. Remove all adapter cards that are NOT factory-installed,
1802     then reboot the system
I/O Resource Conflict(s)
1803
Memory Resource Conflict(s)
1800    Do not have enough system resource allowed to allocate
PnP ISA Card(s) Disabled    for ISA adapter card.
 
1. Remove the ISA adapter card.
  2. Load default settings in Setup.
  3. Enter BIOS Setup and set the Reset Resource Assignments
      parameter to Yes, then reboot the system. 'PnP/PCI Options'.
  4. Remove all adapter cards that are NOT factory-installed,
      then reboot the system
  
1962 1. Check hard disk configuration and reboot.
Insert system diskette and press 2. Or insert the bootable diskette, and boot up system.
Enter key to reboot.
8601 1. Re-connect PS/2 keyboard and mouse.
PS/2 Pointing Device Interface Error 2. Enter BIOS Setup and load the default settings.
8603 3. PS/2 mouse
PS/2 Pointing Device Error 4. PS/2 keyboard
8603 5. System board
PS/2 Pointing Device Error or Not
Connected
8602 1. Enter BIOS Setup and load the default settings.
Onboard Pointing Device IRQ Conflict(s) 2. Remove all adapter cards that are NOT factory-installed,
      then reboot the system.


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