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Miscellaneous Symptoms (Type 8644)
| Error Code/Symptom | FRU/Action |
|---|---|
| CD-ROM drive not working | 1. Clean the CD (media) |
| properly. | 2. Clean the optical-head lens |
| 3. CD-ROM Drive | |
| CD-ROM drive tray is not | 1. CD-ROM Drive |
| working. | |
| See 'CD-ROM Emergency Eject' | |
| Server does not recognice | 1. Verify that the CD-ROM drive is |
| the CD-ROM drive. | enabled in the Configuration/Setup |
| Utility program | |
| 2. Verify that the server is checking for the | |
| CD-ROM drive in the startup sequence. Use the | |
| Configuration/Setup Utility program. | |
| 3. CD | |
| 4. CD-ROM Drive | |
| CD-ROM drive in-use light stays | 1. CD-ROM |
| on, or the system continues to | |
| bypass the CD-ROM drive. | |
| Diskette drive in-use light | 1. Verify that the diskette drive is enabled |
| stays on, or the system bypasses | in the Configuration/Setup Utility program |
| the diskette drive. | 2. Verify that a known good diskette is properly |
| inserted in the drive. | |
| 3. The diskette contains the necessary files to start | |
| the system | |
| 4. Diskette Drive | |
| General monitor problems. | 1. Monitor |
| Some IBM monitors have their | |
| own self-tests. If you suspect | |
| a problem with the monitor, | |
| refer to the information that | |
| comes with the monitor for | |
| adjusting and testing instruction. | |
| The screen is blank. | 1. Check power cord and cable connections |
| 2. Monitor | |
| 3. Video Adapter | |
| Only the cursor appears. | 1. Video Adapter |
| The monitor goes blank when | 1. Check all cable connections |
| some application programs start. | 2. Verify that the graphics adapter is correctly |
| installed in slot 1, the Accellerated Graphics Port | |
| (AGP). | |
| 3. Verify that the device drivers necessary for the | |
| applications are installed. | |
| The monitor works when you | 1. If enabled, disable the Advanced Power Management |
| power-on the systemm, but | (APM) featuresetting in the Configuration/Setup |
| goes blank after some period | Utility program |
| of server inactivity. | |
| NOTE: The Advanced Power | |
| Management (APM) feature | |
| is not supported. | |
| Screen flickers. | 1. Set monitor highest noninterlaced refresh |
| Attention | rate supported by the monitor and controller |
| Using a resolution or refresh | 2. Monitor |
| rate that is not supported by | 3. Video Adapter |
| the monitor might damage it. | |
| Wavy, unreadable, rolling, | 1. Monitor |
| distorted screen, or screen jitter. | 2. Video Adapter |
| If the monitor self-test show | |
| that the monitor is working | |
| properly, verify that: | |
| 1. Check the location of the | |
| Monitor | |
| 2. Verify that an IBM monitor | |
| signal cable is properly | |
| connected. | |
| 3. Verify that the monitor | |
| is not trying to run at | |
| a higher refresh rate than | |
| supported. | |
| Wrong characters appear on | 1. Video Adapter Cable |
| the screen. | 2. Video Adapter |
| The server does not start when | 1. Power Switch/LED Assembly |
| you press the power switch. | 2. Power Supply |
| Before replacing a FRU: | |
| 1. Check all cable connections | |
| 2. Verify that the server cover | |
| is properly installed. | |
| 3. Verify that the power outlet | |
| functions properly. | |
| 4. Verify that the correct type | |
| of memory is installed. | |
| An IBM option that used to work | 1. Check all cable connections |
| does not work now. | 2. For SCSI options, check for proper termination. |
| NOTE: | 3. Option Device |
| 1. If the option comes with | |
| its own test instructions, | |
| use those instructions to | |
| test the option. | |
| 2. An external option must be | |
| powered-on prior to powering-on | |
| the system. | |
| The parallel port cannot be | 1. Device |
| accessed, or the number of | 2. Adapter, if installed |
| parallel ports displayed is | 3. System Board |
| less than the number of parallel | |
| ports installed. | |
| See 'Serial/Parallel/USB Port Problems' | |
| The serial port cannot be | 1. Device |
| accessed, or the number of | 2. Adapter, if installed |
| serial ports displayed is | 3. System Board |
| less than the number of serial | |
| ports installed. | |
| See 'Serial/Parallel/USB Port Problems' | |
| Serial port and USB port | 1. Device |
| problems. | 2. Adapter, if installed |
| See 'Serial/Parallel/USB Port Problems' | 3. System Board |
| The SCSI expansion enclosure | 1. Verify that all SCSI expansion enclosure |
| used to work, but does not work | hardware and cable connections are secure |
| now. | 2. Verify termination of the last option in each SCSI |
| chain, or the end of the SCSI cable. | |
| 3. If the SCSI expansion enclosure comes with its own | |
| test instructions, use those instructions to test it | |
| 4. SCSI Repeater Card | |
| The SCSI Repeater Card used | 1. Verify that all SCSI Repeater Card hardware and |
| to work, but does not work now. | cable connections are secure |
| 2. Verify that all external SCSI option cables are connected | |
| correctly. | |
| 3. Verify the termination of the last option in each SCSI | |
| chain, or the end of the SCSI cable. | |
| 4. SCSI Repeater Card | |
| The Ethernet Adapter cannot | 1. Ethernet Adapter |
| connect to the network | |
| See 'Ethernet Connection Problems' | |
| The Configuration/Setup Utility | 1. The PCI BIOS interrupt settings are incorrect. |
| program reports the Ethernet | Check for interrupt conflicts with ISA devices. If |
| controller interrupt Utility | conflicts are found reserve the ISA interrupts (see |
| as 0 or 255 | 'ISA Legacy Resources') so that the PCI BIOS will |
| The PCI BIOS is not configuring | assign another non-conflicting PCI interrupt value |
| the Ethernet controller or adapter | |
| correctly. | |
| The Configuration/Setup Utility | 1. Run the Configuration/Setup Utility program on |
| program reports 'No PCI Bus'. | the server so that the PCI BIOS will configure the |
| The Configuration/Setup Utility | Ethernet controller or adapter correctly. |
| program has been run on another | |
| computer that does not have any | |
| PCI slots. | |
| The server stops running when | 1. Check for interrupt conflicts with ISA devices. |
| loading device drivers. The PCI | If conflicts are found, reserve the ISA interrupts |
| BIOS interrupt settings are | see 'ISA Legacy Resources' so that the PCI |
| incorrect. | BIOS will assign another non-conflicting |
| PCI interrupt value | |
| The diagnostics completed | 1. Make sure that the network cable is securely attached |
| successfully, but the network | 2. Make sure that you are using Category 5 cabling when |
| connection fails. | operating the server at either 10 Mbps or 100 Mbps. |
| The Ethernet Activity light | 1. Make sure the network device drivers are loaded |
| does not come on. | 2. Check all connections. |
| 3. Try sending data from this workstation. | |
| 4. Use another Ethernet adapter see | |
| 'Installing or Removing Adapters' | |
| 5 Use another port on the hub | |
| 6. Make sure that the hub port is configured for the correct | |
| speed (10 Mbps or 100Mbps). | |
| 7. If duplex mode was forced, make sure a speed of 10Mbps or | |
| 100Mbps was forced. | |
| 8. If you manually configured the duplex mode, make sure | |
| that you also manually configured the speed. | |
| 9. Ethernet Adapter | |
| Data is incorrect or sporadic. | 1. Make sure that you are using Category 5 cabling |
| when operating the server at either 10Mbps or 100Mbps | |
| The Ethernet controller or adapter | 1. Make sure that the cable is connected to the |
| stopped working when another | Ethernet adapter |
| adapter was added to the server. | 2. Make sure that your PCI system BIOS is current |
| 3. Reseat the adapter | |
| 4. Ethernet Adapter | |
| The Ethernet controller or adapter | 1. Reseat the adapter |
| stopped working without | 2. Try a different connector at the hub or switch. |
| apparent cause. | 3. The network device driver files might be missing |
| or corrupted. | |
| 4. Ethernet Adapter |
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for any BUG on this page found - Thank you.