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ECA022: FIRMWARE Upgrade for some 4.5/9.1GB SCSI Hard Drives



Subject: ECA022: FIRMWARE Upgrade for some 4.5/9.1GB SCSI HARD Drives
Updated PC Server RETAIN ECA022: 

    Record number:       H164048
    Device:              D/T8640         Service code:      33
    ECA number:          ECA022          Parts source:      LOC
    EC number:           EC000000        Publish flag:      R
    Mandatory:           Y               Hit count:         UHC00871
    Automatic shipment:  N               Success count:     USC0000
    Availability date:   98/06           Publication code:  PC50
    Plant of control:    23              Date created:      O98/06/19
    Tip key:                             Date last altered: A99/03/05
                                         Owning B.U.:       USA


Abstract: ECA022: FIRMWARE UPGRADE for some 4.5/9.1GB SCSI HARD Drives


PURPOSE:

This ECA is MANDATORY and replaces the previous ECA016.
This ECA provides for a Microcode upgrade on the following IBM SCSI hard drives:

   4.5 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 76H5817)
   4.5 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 01K6675)
   9.1 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 76H5818)
   9.1 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 01K6679)
   4.5 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 76H2697)
   4.5 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 93G2970)
   9.1 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 76H2698)
   9.1 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 93G2972)
   4.5 GB 50-Pin SCSI Hard Disk Drive (FRU P/N 76H2695)
   9.1 GB 50-Pin SCSI Hard Disk Drive (FRU P/N 76H2696)


The Microcode will upgrade these hard drives when attached to the following Adapters / Controllers:

                                                   Utility Menu
                                                    selection #
    ServeRAID Adapter             FRU  P/N 06H9334       2 or 3
                                  Opt. P/N 70G8489
    ServeRAID Adapter             FRU  P/N 76H6875       2 or 3
                                  Opt. P/N 70G8489
    ServeRAID II Adapter          FRU  P/N 76H3587       2 or 3
                                  Opt. P/N 76H3584
    Onboard ServeRAID II Controller (integrated)         2 or 3
    PCI SCSI-2 F/W Adapter        FRU  P/N 06H6473       1
                                  Opt. P/N 94G3771
    PCI SCSI-2 F/W Adapter II     FRU  P/N 06H8574       1
                                  Opt. P/N 94G4673
    PCI SCSI-2 U/W Adapter        FRU  P/N 60H7823       1
                                  Opt. P/N 76H5407
    PCI SCSI-2 F/W Controller     (Integrated)           1
    PCI SCSI-2 U/W Controller     (Integrated)           1


Servers eligible for this ECA may exhibit hard drive read errors on the hard drives specific to this ECA and/or may experience degradation of RAID disk subsystem performance due to read errors on the drives specific to this ECA and/or may experience defunct drives (DDD) on the hard drives specific to this ECA.

Drives may be located in the Server or Type 3517,3518,3519,3520 enclosure attached to the IBM PC Server / IBM Netfinity server.

This ECA is "MANDATORY". This ECA will expire on January 1, 2003

  FEATURES:
  Type,                  Machines Affected
  Model,   With          and/or Feature/Device     B/M to be    Service  System
  Stage    B/M           Description               Installed    Hours    Hours
                         USA:
  8638     B/M0000000    PC SERVER 315             B/M0000000   00.5     00.3
  8639     B/M0000000    PC SERVER 310             B/M0000000   00.5     00.3
  8639     B/M0000000    PC SERVER 325             B/M0000000   00.5     00.3
  8640     B/M0000000    PC SERVER 320             B/M0000000   00.5     00.3
  8640     B/M0000000    PC SERVER 330             B/M0000000   00.5     00.3
  8641     B/M0000000    PC SERVER 500             B/M0000000   00.5     00.3
  8641     B/M0000000    PC SERVER 520             B/M0000000   00.5     00.3
  8642     B/M0000000    PC SERVER 720             B/M0000000   00.5     00.3
  8650     B/M0000000    PC SERVER 704             B/M0000000   00.5     00.3
  8476     B/M0000000    NETFINITY 3000 SERVER     B/M0000000   00.5     00.3
  8644     B/M0000000    NETFINITY 3500 SERVER     B/M0000000   00.5     00.3
  8660     B/M0000000    NETFINITY 5500 SERVER     B/M0000000   00.5     00.3
  8651     B/M0000000    NETFINITY 7000 SERVER     B/M0000000   00.5     00.3
                         EMEA: (SAME MODELS)
                         HOURS PER SYSTEM  0.8
                         HOURS TRAVEL:     0.8


PHYSICAL CHECK:

        DAC 960 PL F/W RAID Adapter   FRU  P/N 75H9011
          (PC Server 704 only)        Opt. P/N 94G5884
        Micro Channel  RAID  Adapter  FRU  P/N 06H3059
                                      Opt. P/N 70G9263
        Micro Channel SCSI-2 F/W /A   FRU  P/N 92F0160
                                      Opt. P/N 70G8498
        PCI RAID  Adapter             FRU  P/N 06H5078
                                      Opt. P/N 94G2764
  ***************************************************************
  PREREQUISITES:
      To Install   ECA        EC          Physical Check
      B/M          Required   Required    for Prerequisites
      B/M0000000   ECA000     EC000000     NONE
  COMPANION:
      To Install    ECA       Machine   Comments
      B/M           Required  Type
      B/M0000000    ECA012    0000      THE UPDATE UTILITY
                                        PROMPTS FOR THE HARD
                                        DISK IDENTIFY DISKETTE
                                        USED IN ECA012.
                                        LIKEWISE, THE DISK
                                        IDENTIFY DISKETTE USED
                                        IN ECA012 PROMPTS FOR
                                        THE UPDATE UTILITY
                                        DISKETTE.
  CONCURRENT:
      To Install    ECA       Machine   Comments
      B/M           Required  Type
      B/M0000000    ECA000    0000      RETAIN RECORD# H162302
                                        IDENTIFIES A UPDATE
                                        UTILITY THAT IS ONLY
                                        FOR USE ON THE
                                        SERVERAID II ADAPTER.


DETAIL:

Prior to going onsite, download the following diskette images (keep for future use to implement this ECA):

"PC Server and Netfinity server 4.5GB - 9.1GB Hard Drive Update Diskette", V1.04 or later.
(a bootable diskette that contains the Microcode Update Utility for all Adapters listed in this document).

"IBM ServeRAID and IBM ServeRAID II Supplemental Diskette version 2.41" or later (a non-bootable diskette containing the Network Operating System-specific IPSSEND utilities for use with all ServeRAID II Adapters / Controllers).

These Diskette images may be downloaded from the following URL:

http://www.pc.ibm.com/us/files.html



Note: It is recommended that the readme file is printed out for reference when using these diskettes.

Note: If you are updating hard files attached to the onboard (AIC7895) SCSI controller on a Netfinity 3500, 5000 or 7000-Mxx go to the Adaptec web site at:

http://www.adaptec.com/support/overview/aha2940.html

Download DOSDRVR.EXE, dated 02/01/99 or later.


********************* IMPORTANT ******************************

PRIOR to updating the Microcode on any hard drives attached to a ServeRAID II Adapter or Onboard ServeRAID II Controller, check if Autosynch is running. DO NOT apply the Microcode update if Autosynch is running, wait for Autosynch to complete prior to applying the Microcode.
Use EITHER of the following procedures to determine the state of Autosynch on a ServeRAID II Adapter or Onboard ServeRAID II Controller:


With the Server up and running:

  1.  Place the "IBM ServeRAID and IBM ServeRAID II Supplemental Diskette version 2.41" or later  in the floppy drive (drive A:)
  2.  From a Operating System Command prompt, go to the directory in drive A:  (relative to Operating System) and type the following command line:

      IPSSEND GETSTATUS X  (then press <enter>)
     (where X is the Adapter number, example: 1,2,3, or 4)
     This will result with the following information displayed:
       "Current / Most Recent Operation : = xxxxxxxxx
       "Status"                         : = xxxxxxxxx
     Example of Autosynch running:
       "Current / Most Recent Operation : = Synchronize
       "Status"                         : = In Progress
     Example of Autosynch completed:
       "Current / Most Recent Operation : = Synchronize
       "Status"                         : = Completed


Note: The status displayed is that when the IPSSEND command was issued.
The command may need to be re-issued to see any status changes.

DO NOT Start the Microcode Update until the Synchronize Operation is completed.


---------------------- OR ---------------------------------


With the Server down and Powered-Off:

The Microcode Update Utility will automatically check to see if the Autosynch is running.
If it is running, it will return a message indicating Autosynch is running and to run the Update after it has completed.
To run this Utility, proceed to the next section.

Note:

DO NOT Start the Microcode Update until the Synchronize Operation is completed.


****************************************************************


UPDATING THE MICROCODE ON THE HARD DRIVES:

The Microcode update is executed from the "PC Server and Netfinity server 4.5GB - 9.1GB Hard Drive Update Diskette V1.04"

This diskette is bootable. Upon boot, it will prompt for the user to select from a list of SCSI adapters to load the respective driver (see the "Utility Menu selection #" column in the Adapter / Controller List for proper Adapter selection).
When the driver loads, the Adapter / Controller will initialize and then the utility will search for the SCSI hard drives specific to this ECA.

If found, the drive(s) Firmware will be flashed to a new Microcode level (level 64) which fixes the Read error / DDD status issue.

NOTE: DO NOT power off the PC Server / Netfinity server or any attached type 3517, 3518, 3519, 3520 enclosure while the Update Utility is running.

NOTE: If there are multiple SCSI adapters in the system that are identical, it will not be necessary to run the update utility for each adapter.

NOTE: If there are multiple SCSI adapters of different types, then the Update Utility needs to be executed more than one time since the correct driver must be selected at boot time.
The adapters are different and will respond to their respective drivers.


NOTES: This ECA is MANDATORY.

This ECA will expire on January 1, 2003


IBM/TSS CE's should record all time to Service Code 33, ECA022, other office 990.


EMEA Dealers: claim as type 5, referencing CPPS ECA Codes:

           Machine Type   8638   =   SN
                 "        8639   =   SO
                 "        8640   =   SP
                 "        8641   =   SR
                 "        8642   =   ST
                 "        8650   =   SU
                 "        8651   =   SV
                 "        8644   =   SW
                 "        8660   =   SX
                 "        8476   =   SY


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