Return to MAIN-Index  Return to SUB-Index    IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

POST ERROR codes for SERVERAID and SERVRAID II controllers



Subject: POST ERROR CODES FOR SERVERAID AND SERVERAID II CONTROLLERS
Updated Netfinity server RETAIN Tip: 

    Record number:       H163474
    Device:              D/T8640
    Model:               M
    Hit count:           UHC00103
    Success count:       USC0000
    Publication code:    PC50
    Tip key:             023
    Date created:        O98/04/13
    Date last altered:   A99/03/05
    Owning B.U.:         USA


Abstract: POST ERROR CODES FOR SERVERAID AND SERVERAID II CONTROLLERS


TEXT:

This Document is provided as a Service Aid. Error Codes listed are true to the date that this document was created.
Future Firmware / BIOS updates to the associated Adapters / Controllers may likely add to the Error Codes listed.

The POST Error codes listed in this document apply to the following Adapters and Onboard Controller:

   ServeRAID Adapter             FRU P/N 06H9334
                                 Opt. P/N 70G8489
   ServeRAID Adapter             FRU P/N 76H6875
                                 Opt. P/N 70G8489
   ServeRAID II Adapter          FRU P/N 76H3587
                                 Opt. P/N 76H3584


ServeRAID Onboard Controller (Integrated in System Planar)

The Error codes for the Adapters / Controllers listed above should be a primary consideration when diagnosing any PC Server / Netfinity server that supports and is configured with any of these Adapters / Controllers

If a POST Error exists at the Adapter, the Error code(s)* are displayed in a line of text immediately following the Adapter/Controller's Firmware version.
See the following example:

  ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    _______________________________
   | IBM PC ServeRAID Adapter BIOS |
   | Copyright IBM Corp. 1995,1997 |
   |                               |
   | BIOS Ver. x.xx.x    xx/xx/xx  |
   |_______________________________|
   << << Press <Ctrl + I> for MiniConfig Utility >> >>
   Initializing Adapter Number 1. Please Wait. Starting Drives.
   Firmware Version: x.xx.xx
   * Adapter POST  Codes: ISPR=xxxx
  ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


The ISPR (Interrupt Status Port Register) code identifies the Adapter / Controller State.

NOTE: DO NOT replace the ServeRAID, ServeRAID II Adapter, or
a System Planar with the integrated Onboard ServeRAID Controller unless such a replacement is identified in the recommended "FRU Actions" listed respective to each Error code below:

  POST(ISPR) ERROR/DESCRIPTION         FRU Action
  ----------------------------------------------------------------
  EF10                         1-No ISPR Error Present.
  (Default ISPR)
  1xxx                         1-Replace ServeRAID, ServeRAID II,
  (Microcode Checksum Error)     or System Planar (Integrated
                                 Onboard ServeRAID II Controller).
  2xxx thru 60xx and           1-Install download jumpers** and
  70xx thru 8xxx                 Flash the Adapter/Controller with
  (Code DRAM Error)              the latest IBM ServeRAID BIOS
                                 /Firmware from the IBM Website***
                                 then restore the jumpers to their
                                 default positions.
                               2-If error still persists, then
                                 replace ServeRAID, ServeRAID II,
                                 or System Planar(Integrated
                                 Onboard ServeRAID II Controller).
  6Axx thru 6Fxx               1-Make sure the Battery Backed up
  (Battery Backup                cache option is plugged in
   Cache Module)                 correctly. If it is, replace the
                                 Option.
                               2-If error still persists, then
                                 replace ServeRAID II, ServeRAID
                                 or System Planar (Integrated
                                 Onboard ServeRAID II Controller).
  9xxx thru Bxxx(hex)          1-Isolate between SCSI subsystem
  (SCSI bus error caused         and adapter by disconnecting all
  by either defective            SCSI cables and reboot. IF ISPR
  drives, termination,etc.)      error IS STILL PRESENT, perform
                                 the following actions until the
                                 error is eliminated:
                                  - Reseat the Adapter
                                  - Replace the Adapter/Controller
                                 NOTE: REFER TO THE HMM(HARDWARE
                                 MAINTENANCE MANUAL) SPECIFIC TO
                                 THE SYSTEM COMPRISING THE SCSI
                                 CHANNEL FOR SCSI CABLE DETAILS.
                                 NOTE: THE ADAPTER/CONTROLLER WILL
                                 DETECT A CONFIGURATION CHANGE, DO
                                 NOT SELECT "SAVE CHANGES", RATHER
                                 PRESS F10 TO BYPASS ANY OPTIONS
                                 TO THIS EFFECT.
                               2-IF ISPR error IS NOT PRESENT
                                 after disconnecting cables,
                                 follow the steps below until the
                                 error is eliminated:
                                a-Identify which channel is
                                  causing the error by the lower
                                  nibble of byte 1 in the error
                                  code ie:
                                        ISPR=BXXX
                                              T
                                              |
                                    __________|
                                   |
                                   V
                                   1 = Channel 1
                                   2 = Channel 2
                                   3 = Channel 1 and 2
                                   4 = Channel 3
                                   5 = Channel 1 and 3
                                   6 = Channel 2 and 3
                                   7 = Channel 1,2, and 3
                                   F = Channel not identified
                                b-Confirm that the channel(s)
                                  identified from the error in
                                  step a. is the cause of the
                                  error by verifying that the
                                  error presents itself ONLY when
                                  the offending channel is
                                  reconnected.
                                c-Check termination of identified
                                  channel in step b.
                                  NOTE: REFER TO THE HMM(HARDWARE
                                  MAINTENANCE MANUAL) SPECIFIC TO
                                  THE SYSTEM COMPRISING THE SCSI
                                  CHANNEL FOR TERMINATION DETAILS.
                                d-Check for proper Backplane
                                  Jumper configuration.
                                  NOTE: REFER TO THE HMM(HARDWARE
                                  MAINTENANCE MANUAL) SPECIFIC TO
                                  THE SYSTEM COMPRISING THE SCSI
                                  CHANNEL FOR JUMPER DETAILS
                                e-Check for proper cabling config.
                                  (in systems that use DASD status
                                  cables, Channel 1 DASD status
                                  cable should beconnected to the
                                  backplane to which the Channel 1
                                  SCSI signal cable is connected,
                                  same for all other Channels
                                  used.
                                f-Replace cable of channel in step
                                  b.
                                g-Replace Backplane of channel
                                  identified in step b.
                                h-Disconnect one drive at a time
                                  attached to the channel
                                  identified in step b, then
                                  reboot to determine which drive
                                  is causing the error.
  EF10                         1-Adapter/Controller is functioning
  (Default ISPR)                 properly, DO NOT replace Adapter
                                 / or Planar with Integrated
                                 Controller.
                               2-Note the resulting BCS and or
                                 ECS Error codes and see the
                                 FRU actions respective to those
                                 codes (EF10 IS A DEFAULT POST
                                 CODE FOR ISPR INDICATING THAT
                                 THERE IS NO ISPR ERROR PRESENT).
  EFFE                         1-Verify download jumpers** are
  (Firmware code corrupt         in their default locations
  or download jumpers are
  in place)                    2-If Download jumpers are NOT in
                                 place and error still persists,
                                 then Flash the Adapter/Controller
                                 Firmware WITH the Jumpers in
                                 place, then move the download
                                 Jumpers** to their default
                                 locations.
                               3-If error still persists after
                                 steps 1 and 2, replace the
                                 ServeRAID, ServeRAID II, or
                                 System Planar (Integrated
                                 onboard ServeRAID II Controller).
  FFFF                         1-Isolate between SCSI Subsystem
                                 and Adapter / Controller by
                                 disconnecting all attached SCSI
                                 cables and reboot. IF ISPR code
                                 is NOT PRESENT after
                                 disconnecting cables, follow the
                                 steps below until the error is
                                 eliminated:
                                a-Identify which channel is
                                  causing the error by
                                  reconnecting cables one at a
                                  time and rebooting until the
                                  error returns.
                                b-Check termination of identified
                                  channel in step a.
                                c-Replace SCSI Cable attached to
                                  channel identified in step a.
                                d-Replace Backplane attached to
                                  channel identified in step a.
                                e-Disconnect one drive at a time
                                  attached to channel identified
                                  in step a. and reboot to
                                  determine which drive is causing
                                  the problem.
                               2-If ISPR code is still present
                                 after disconnecting all SCSI
                                 cables then rebooting, perform
                                 the following actions until the
                                 error is no longer present:
                                  - Reseat the Adapter
                                  - Replace the Adapter/Controller
  ----------------------------------------------------------------
  ** Download Jumper Locations:
  ServeRAID Adapter:
                                                       ||
    _____________________________|||_||||||||||||||   _||
   | _|                                           |__| ||
   || |                                                || External
   || |                                                || Channel
   || |                                                ||-
   || |                                                |||   1
   || |                                                |||
   || |                      Internal Channels         ||-
   || |          J13        3         2         1      ||
   ||_|          ::      ________  ________  ________  ||_
   |____________________|________||________||________|__|
   - J13 consists of 4 pins which will accept 2 jumper blocks.
   - Install jumper blocks as follows (with respect to the card
     layout above to enable Download via Bootlock):
          _   _
         |0| |0|
         --- ---
   - The Default position for each jumper block is on one of
     each pair of pins.
  ----------------------------------------------------------------
  **Download Jumper locations:
  ServeRAID II Adapter:
                                                       || External
    _____________________________|||_||||||||||||||   _|| Channels
   | _|                                           |__| ||-
   || |                                                |||   1
   || |                  J11                           |||
   || |                  ::                            ||_
   || |                                                ||
   || |                                                ||-
   || |                      Internal Channels         |||   2
   || |                     3         2         1      |||
   ||_|                  ________  ________  ________  ||_
   |____________________|________||________||________|__|
    - J11 consists of 4 pins which will accept 2 jumper blocks.
    - Install jumper blocks as follows (with respect to the card
      layout above to enable Download via Bootlock):
           _   _
          |0| |0|
          --- ---
    - The Default positions for each jumper block is on one of
      each pair of pins.
  --------------------------------------------------------------
  **Download Jumper Locations:
  ServeRAID II Controller:
  (Integrated on System
   Planar)
    ________________
   |                |
   |                |____________
   |                             |
   |        Planar               |
   |                             |
   |                          Fan|Connector
   |                   J34 ::  --|
   |                             |
   |_____________________________|
    - J34 consists of 4 pins which will accept 2 jumper blocks.
    - Install jumper blocks as follows (with respect to the card
      layout above to enable Download via Bootlock):
           _   _
          |0| |0|
          --- ---
    - The Default position for each jumper block is on one of
      each pair of pins.
  ----------------------------------------------------------------
  *** The IBM Website file download area is available at the
      following URL:


http://www.pc.ibm.com/files.html


Back to  Jump to TOP-of-PAGE
More INFORMATION / HELP is available at the  IBM-HelpCenter

Please see the LEGAL  -  Trademark notice.
Feel free - send a Email-NOTE  for any BUG on this page found - Thank you.