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Diagnostic error 105



PROBLEM - New Valuepoint 6384 system board FRU's may experience the following problems:

o Diagnostics error 105 running system board and parallel port tests.
o The system board parallel port will be missing from the diagnostic "installed devices" list.

Machines AFFECTED - Valuepoint 6384 systems.

SOLUTION - Clear CMOS using the following procedure:

NOTE: Removing the CMOS is not an effective procedure for clearing the CMOS on the models listed in problem isolation aids.

1. Power-off the system.

2. Move the jumper on jp8* so that it connects PINs 2 and 3.

3. Apply a momentary short across the 2 ends of capacitor c17*.

4. Move the jumper on jp8* back to PINs 1 and 2.

5. Run the configuration utility to restore the configuration settings.
Restoring the configuration will clear a manufacturing test list and the problem will not reoccur.


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