IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

CD/DVD-ROM Drive (Aptiva 2170/71/72 - SL-A)

•  Insert the diagnostics diskette into the diskette drive and ensure that there is no CD/DVD in the CD/DVD-ROM drive.
•  Select Interactive Tests menu, then select and execute CD/DVD-ROM Test.

  002 - DO YOU SEE A MESSAGE 'NO CD/DVD-ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED.'?
   (YES, READ AHEAD. NO, GO TO 003.)

•  Exit the diagnostics program and power off the system.
•  Check and ensure that the CD/DVD-ROM drive power cable and audio and
   data cables are not damaged and are connected properly.  br
•  Check and ensure that the CD/DVD-ROM drive driver is loaded correctly.
•  Load default settings.

  003 - DO THE TESTS OF OPEN/CLOSE TRAY BY DIAGNOSTICS PROGRAM AND
   BY DEPRESSING CD/DVD-ROM DRIVE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 006.)

•  Load a known good data CD/DVD into the CD/DVD-ROM drive and try to read its content  by typing DIR at DOS prompt.

  004 - CAN A CD/DVD BE READ FROM THE CD/DVD-ROM DRIVE?
   (YES, THEN THE CD/DVD-ROM DRIVE FUNCTIONS NORMALLY. NO, READ AHEAD.)

•  Try reading the CD/DVD with a known good CD/DVD-ROM drive.

  005 - IS THE CD/DVD STILL NOT READABLE? (YES, READ AHEAD. NO, GO TO STEP 006.)

•  Replace system board.
•  End.

•  006 -

•  Replace CD/DVD-ROM drive.
•  End.

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