PQA System Diagnostics

^{IBM-AUSTRIA - PC-HW-Support 30 Aug 1999}

PQA System Diagnostics

PQA System Diagnostics - TP 390/i Series 1700

Attention Before running the PQA Diagnostic Program, make sure that the write enable tab of the Diagnostic Program Diskette is set to enable.

Note: Some test items require tools as shown below:

FDD: Erasable 2HD diskette
Parallel: Wrap plug (P/N 72X8546)
Serial: Wrap plug (P/N 72X8546)
PCMCIA: PC test card (P/N 35G4703)
CD-ROM: Any data and audio CDs
Diagnostics Diskette (P/N 10L9942)
CE Utility Diskette (P/N 10L9947)

Boot from the Diagnostic Program Diskette and select PQA System Diagnostics Program from PC DOS 7.0 Startup Menu.
The PQA main menu appears on the screen.

Press the left and right arrow keys to move around the main menu.
Press Enter to enable the selected option.
The main options are Diag, Result, SysInfo, Option and Exit.

The Diag option lets you select testing items and testing times.

The following screen appears when you select Diag from the main menu.

This screen allows you to specify the number of tests to perform.

The options are as follows:

Manual Test performs a single test and manually checks the selected test items in sequence.
Auto Test performs multiple tests and auto-checks the selected test items in sequence.

The screen below appears if you select Auto Test.

Specify the desired number of tests and press Enter.

After you specify the number of tests to perform, the screen shows a list of test items (see below).

Press the up and down arrow keys to move the highlight bar from one item to another.
Press Space to enable or disable the item. The > mark indicates that there are available sub-options. Press Enter to view the available sub-options of each selected item.
Press Esc to close the submenu.

The right corner screen information gives you the available function keys and the specified test number.

Space enables/disables the item.
Esc exits the program.
F1 accesses help.
F2 tests the selected item(s).
Enter opens the available suboptions.
Test Times show the number of tests to perform.

PQA Diagnostic Program Error Codes and Messages

Error Code Message FRU/Action in Sequence 16XX Backup battery error Backup battery (RTC) 1XXX CPU or planar board error ° Reload BIOS default setting. ° CPU card ° Planar board 2XXX Memory error ° Reconnect PU card. ° DIMM ° Planar board 3XXX Keyboard error ° Reseat keyboard. ° Keyboard ° Planar board 4XXX Video error Planar board 5XXX Parallel port error Planar board 6XXX Serial port or planar board error Planar board 7XXX Diskette drive error ° Diskette drive (FDD ASM) ° Planar board 8XXX Hard disk error ° Reload BIOS default setting ° Hard disk drive ° Planar board 9XXX CD-ROM error ° Reseat CD-ROM cable. ° CD-ROM drive ° Planar board 10XXX CPU or planar board error ° CPU card ° Planar board 11XXX Pointing device error ° Reseat keyboard. ° Keyboard ° Planar board

Error Code	Message	FRU/Action in Sequence
16XX	Backup battery error	Backup battery (RTC)
1XXX	CPU or planar board error	° Reload BIOS default setting. ° CPU card ° Planar board
2XXX	Memory error	° Reconnect PU card. ° DIMM ° Planar board
3XXX	Keyboard error	° Reseat keyboard. ° Keyboard ° Planar board
4XXX	Video error	Planar board
5XXX	Parallel port error	Planar board
6XXX	Serial port or planar board error	Planar board
7XXX	Diskette drive error	° Diskette drive (FDD ASM) ° Planar board
8XXX	Hard disk error	° Reload BIOS default setting ° Hard disk drive ° Planar board
9XXX	CD-ROM error	° Reseat CD-ROM cable. ° CD-ROM drive ° Planar board
10XXX	CPU or planar board error	° CPU card ° Planar board
11XXX	Pointing device error	° Reseat keyboard. ° Keyboard ° Planar board

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