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MultiPort II Related Symptoms



MultiPort II Related Symptoms

Before testing or replacing the MultiPort II, ensure that the customer installed the MultiPort II while the computer was powered-off or in Suspend mode. Make sure the problems occur when the MultiPort II has been installed correctly.
Symptom/Error    FRU/Action
  
Devices connected to the 1. Check the device connectors to make sure
MultiPort II do not work     that they are connected correctly.
correctly. 2. Check the cables to make sure they
      are not defective or damaged.
  3. Go to 'MultiPort II Checkout'
  
Problems occur when the 1. Verify that the MultiPort II is correctly
MultiPort II is connected     seated and that the latches are
or removed (unlatched).     engaged properly
  2. Go to 'MultiPort II Checkout'
  
Power problems occur when the 1. Remove and then reattach the
MultiPort II is connected     AC adapter to the computer or the
to the computer.     MultiPort II
  2. MultiPort II.
  3. Top System Board.

More INFORMATION / HELP is available at the  IBM-HelpCenter

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