Troubleshooting

Diagnostics Software

Two diagnostic software tools are available to assist in troubleshooting your Presario product:

• Compaq Diagnostics for Windows is preinstalled on your system. To access Diagnostics for Windows, click Start, point to Settings, then select Control Panel, and then double-click Compaq Diagnostics.

• Compaq Personal Computer Diagnostics, a DOS-based tool, is available for download from the Compaq Web site at www.compaq.com

Both of these tools provide general system information, verify system functionality, and allow you to test the system and identify possibly defective components. Compaq Diagnostics for Windows provides specific recommended actions in the case of failure.

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