Maintenance &
Service Guide
Presario 1600 Series Portable Computers
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Diskette Solutions
Solving Minor Problems
Some minor problems and possible solutions are outlined here. If the problem appears related to a software application, check the documentation provided with the software.
Some common causes and solutions for diskette and diskette drive problems are listed below.
| Problem | Probable Cause | Solution(s) |
| Diskette drive cannot write to a diskette. | Diskette is write-protected. | Disable the diskette's write-protect feature or use a diskette that is not write-protected. |
| Computer is writing to the wrong drive. | Check the drive letter in the path statement. | |
| Not enough space is left on the diskette. | Use another diskette. | |
| Drive error has occurred. | Run Computer Checkup from the Compaq Diagnostics diskette. | |
| Diskette is not formatted. | Format the diskette. At
the system prompt, enter FORMAT A: |
|
| Diskette drive cannot read a diskette. | The wrong type of diskette is being used. | Use the type of diskette required by the drive. |
| Diskette has a bad sector. | Copy files to hard drive or another diskette. Reformat bad floppy. | |
| Drive error has occurred. | Run Computer Checkup from the Compaq Diagnostics diskette. | |
| Diskette is not formatted. | Format the diskette. At the system prompt, enter FORMAT A: | |
| The floppy controller is disabled in F10 Setup | Re-enable the floppy controller in F10 Setup | |
| Cannot boot from diskette. | Bootable diskette is not in drive A. | Put the bootable diskette in drive A. |
| Diskette Boot has incorrect setting in Computer Setup. | Run Computer Setup and set diskette as first to boot. | |
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