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RESETTING
USER PASSWORDS
POWER-ON
SELF TEST (POST)
CONFIGURATION
DIAGNOSTIC
ERROR CODES
TROUBLESHOOTING
WITHOUT DIAGNOSTICS
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Configuration
This section explains how to use Setup
and Compaq Utilities which should be accessed in the following ways:
- When a system configuration error
is detected during the POST.
- To change factory default settings
for some of the computer features.
- To change the system configuration,
which is sometimes necessary when you add or remove optional hardware.
- To set system configuration features.
Click a link below to go to the appropriate
subsection:
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Preparing
the Computer
- Ensure proper ventilation. The computer
should have a 3-inch (7.6cm) clearance of the system unit.
- Turn off the computer and peripheral
devices.
- Disconnect any peripheral devices
other than the monitor and keyboard. Do not disconnect the monitor
or keyboard if you want to test or use them to log error messages.
- Install loop-back and terminating
plugs for complete testing.
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Setup
- Modify settings for audio, storage,
power management, communications, and input devices.
- Get an overall picture of the computer's
hardware configuration.
- Verify configuration parameters in
determining problems.
- Set time and date.
Running Setup
To access the Setup utility,
turn on the computer and press the F10 key when the Compaq logo
appears on your screen.
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NOTE
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The actual menu displayed
on your computer may vary slightly, depending on your configuration. |
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Accessing
Compaq Utilities Options
This section provides information about
the menu options accessible from the Compaq Utilities menu.
Create a Compaq Utilities Disk
A Compaq Utilities disk must be created
to troubleshoot the system. To create the disk, complete the following
steps:
- Insert the QuickStore CD
into the CD drive.
- From the Windows desktop, click on
Start, then Programs, then Windows Explorer.
- Click on the CD drive icon.
- Double-click on the PCdiags
folder.
- Insert a disk in the disk drive.
- Double-click on the QRST5.exe
icon.
- Press Enter when the QuickStore
label appears.
- After the CD has completed copying
to the disk, eject the QuickStore CD.
Running Compaq Utilities
To run Compaq Utilities, turn on or reboot
the computer with the Compaq Utilities disk in the disk drive. The menu
will appear on your screen.
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View
System Information (INSPECT)
The View System Information (INSPECT)
utility provides information about the system once it is configured.
INSPECT operates with MS-DOS and provides information about the operating
system, including:
- Contents of the operating system startup
files
- Current memory configuration
- ROM version
- Type of processor and coprocessor
- disk and hard drives
- Active printer and communication interfaces
- Modem
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