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Compaq Presario Internet PC 7000 Series Computers

TROUBLESHOOTING

PRODUCT DESCRIPTION

TROUBLESHOOTING

ILLUSTRATED PARTS CATALOG

REMOVAL AND REPLACEMENT PROCEDURES

JUMPER AND SWITCH INFORMATION

SPECIFICATIONS

RESETTING USER PASSWORDS

POWER-ON SELF TEST (POST)

CONFIGURATION

DIAGNOSTIC ERROR CODES

TROUBLESHOOTING WITHOUT DIAGNOSTICS

Resetting User Passwords

If the power-on password is unknown, you may enter Setup mode to reset your passwords.  Your Compaq Presario computer provides two simple methods to enter Setup mode.

  • If you need to reset all passwords, you may utilize the password reset jumper inside your computer to boot directly into Maintenance Setup mode, where you may clear all passwords.
  • If you need to change a particular password, you may boot into Setup mode, then select the password to change.

To Reset All Passwords:

  1. Complete the preparation for disassembly procedures.
  2. Remove the side access panel.
  3. To disable the password, move the jumper bub1.jpg (5522 bytes) from pins 1-2 (normal) to pins 2-3 (maintenance).
  4. Turn on your computer.  Your computer will boot directly into Maintenance Setup Mode. 
  5. Select "Clear All Passwords" from the Maintenance Setup Menu.
  6. You will receive verification that all passwords are cleared.
  7. Move the jumper bub1.jpg (5522 bytes) back from pins 2-3 (maintenance) to pins 1-2 (normal).
  8. Replace the side access panel.
  9. Turn on your computer.  All system passwords have now been reset.

 ba.jpg (132107 bytes)

The position of the Real-time clock (RTC) jumper is shown here.

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To Reset a Particular Password:

  1. Shut down and restart your computer.
  2. As the computer boots up, depress the F10 key.  Your computer will boot directly into Setup mode.
  3. From the main menu, select Security.  You will open the Security menu.
  4. You will be given the choice to reset the user password or the supervisor password.  Select your desired password.
  5. A pop-up menu will instruct you to enter your new password.   Type your new password and click Enter.  You will be intructed to confirm your new password.  Re-type your new password and click Enter.
  6. You will receive a verification that the password has changed.  Reboot your system.

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