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ECA015 - PC SERVER 330 FIRMWARE UPGRADE ON SOME SELECT MODELS



Subject: ECA015: PC SERVER 330 FIRMWARE UPGRADE ON SOME SELECT MODELS

New PC Server ECA015:

 Record number:       H162305
 Device:              D/T8640         Service code:      33
 ECA number:          ECA015          Parts source:      LOC
 EC number:           EC000000        Publish flag:      R
 Mandatory:           Y               Hit count:         UHC00000
 Automatic shipment:  N               Success count:     USC0000
 Availability date:   97/11           Publication code:  PC50
 Plant of control:    23              Date created:      O97/11/25
 Tip key:                             Date last altered: A97/12/31
                                      Owning B.U.:       USA


Abstract: ECA015: PC SERVER 330 FIRMWARE UPGRADE ON SOME SELECT MODELS

PURPOSE:

This ECA provides for the upgrade of Firmware code on the integrated ServeRAID II controller in the PC Server 330 type 8640 models PM0/PT0/PB0.

This ECA is mandatory.

Recent product evaluations have revealed that a data corruption condition can occur using the integrated ServeRAID II controller.
Typical symptoms may include Operating System hangs, error executing a Operating System file, and in very rare occasions, corruption of data files could occur.

Flashing the integrated ServeRAID II controller Firmware to rev. 97326 fixes the problem.


This Firmware level is being implemented in manufacturing.

FEATURES:

   Type,                  Machines Affected
   Model,   With          and/or Feature/Device     B/M to be    Service  System
   Stage    B/M           Description               Installed    Hours    Hours
                          USA:
   8640     B/M0000000    PC SERVER 330 TYPE        B/M0000000   00.6     00.5
                          8640 MODEL PM0/PT0/PB0
                          EMEA:
   8640     B/M0000000    PC SERVER 330 TYPE        B/M0000000   00.8     00.8
                          8640 MODEL PM0/PT0/PB0
                          HOURS PER SYSTEM: 0.8
                          HOURS TRAVEL:     0.8.


PHYSICAL CHECK:

The following System Serial number ranges in the field are suspect of downlevel ServeRAID II controller Firmware:

   USA/WTTA:     Increment example:
                 23YW998,23YW999,23YX000,23YX001
   8640-PB0      23PR929 - 23PR999
                 23PT009 - 23PT394
                 23TN900 - 23TN999
                 23TP000 - 23TP999
                 23TR000 - 23TR999
                 23TT001 - 23TT999
                 23TV001 - 23TV999
                 23TW000 - 23TW899
                 23YT901 - 23YT999
                 23YV000 - 23YV721
                 23YW422 - 23YW999
                 23YX000 - 23YX431
   8640-PT0      23PP935 - 23PP966
                 23PR142 - 23PR238
   EMEA/FUJI:    Increment example:
                 550736X,550736Y,550736Z,550737A
   8640-PB0      555H21B - 555H47H
                 556F31P - 556H42B
                 550736X - 550894T
   8640-PT0      555G940 - 555H21A
                 550578Z - 550707W
   8640-PM0      555B31P - 555B84D
                 550421B - 550503A


Shutdown the system, then reboot. Observe the Firmware level displayed when the integrated ServeRAID II controller BIOS loads.

APPLY THIS ECA IF THE FIRMWARE LEVEL ON THE INTEGRATED SERVERAID II CONTROLLER IS 97239 OR LOWER.

CHECK THE FIRMWARE LEVEL AND IF REQUIRED, APPLY THIS ECA IF REPLACING THE SYSTEM PLANER FRU P/N60H8109.

PREREQUISITES:

This condition is only possible when the integrated ServeRAID II controller is being used as a primary or secondary disk subsystem controller. However, the Firmware update is strongly recommended for all applicable systems whether the integrated ServeRAID II controller is currently being used or not.

The integrated ServeRAID II controller is at Firmware level 97239 or lower.

COMPANION:

See the readme.txt file located on the "IBM PC Server 330 (8640-PB0, PM0, PT0) ServeRAID II Onboard Controller Firmware Update Diskette V2.31" for directions on the Firmware flash operation.

CONCURRENT: NONE

DETAIL:

  1.  Download the "IBM PC Server 330 (8640-PB0, PM0, PT0)  ServeRAID II Onboard Controller Firmware Update Diskette  V2.31" from the IBM Website URL:

      http://www.pc.ibm.com/us/files.html

  2.  Print the readme.txt file located on the "IBM PC Server  330 (8640-PB0, PM0, PT0) ServeRAID II Onboard Controller  Firmware Update Diskette V2.31" (using a workstation).
  3.  Shutdown, and power off the server.
  4.  Boot the Server with the "IBM PC Server 330 (8640-PB0, PM0,  PT0) ServeRAID II Onboard Controller Firmware Update Diskette  V2.31" and follow the directions in the readme.txt printout  to apply the Firmware flash to the integrated ServeraRAID II  controller. This Firmware flash will upgrade the integrated  ServeRAID controller to rev. 97326.


NOTE:

This ECA will expire December 12, 1998.

IBM/TSS CE's should record all time to Service Code 33, ECA015, other office 990.

EMEA Dealers: Claim as type 5, referencing ECA015.


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