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ECA013 PC Server 704 - FLASH modules (3x) replacement



Subject: UPDATED: ECA013: 8650 BACKPLANE/DISPLAY Panel FIRMWARE Replacement
Updated PC Server RETAIN ECA013: 

     Record number:       H161692
     Device:              D/T8650         Service code:      33
     ECA number:          ECA013          Parts source:      LOC
     EC number:           ECEC0000        Publish flag:      R
     Mandatory:           N               Hit count:         UHC00337
     Automatic shipment:  N               Success count:     USC0000
     Availability date:   97/11           Publication code:  PC50
     Plant of control:    23              Date created:      O97/10/13
     Tip key:                             Date last altered: A98/07/09
                                          Owning B.U.:       USA


Abstract: ECA013: 8650 BACKPLANE/DISPLAY PANEL FIRMWARE Replacement


PURPOSE:

This ECA provides for the replacement of three (3) Firmware chips: one for each of the two backplanes, and one for the "front panel control board" of the PC Server 704 type 8650 model 4BW/7AX/4M0 to include:


This ECA will expire on December 28, 2003


Servers eligible for this ECA may exhibit any of the following FALSE CPU failures at POST:

PC Server 704 POST Messages:

     0176 Previous CPU Failure - Slot 1, CPU #1
     0178 Previous CPU Failure - Slot 2, CPU #1
     0180 Attempting to boot with failed CPU
  -OR- depending on the number of processors, the following POST
       messages (or something similar) may appear:
     0177 Previous CPU Failure - Slot 1, CPU #2
     0179 Previous CPU Failure - Slot 2, CPU #2
     0181 BSP switched, system may be in uniprocessor mode
  -OR-
     0960  Watchdog Timeout has occurred
   FEATURES:
   Type,                  Machines Affected
   Model,   With          and/or Feature/Device     B/M to be    Service  System
   Stage    B/M           Description               Installed    Hours    Hours
                          USA:
   8650     B/M0000000    PC SERVER 704 TYPE        B/M01K6603   01.5     01.3
                          8650 MODEL 4B0/7AX/4M0
                          /5M0/6MM.
                          EMEA: (SAME MODELS)
                          HOURS PER SYSTEM   1.5
                          HOURS TRAVEL       0.8


PHYSICAL CHECK:



PREREQUISITES: NONE


COMPANION: NONE


CONCURRENT: NONE


DETAIL:


  1.  Order Firmware kit, FRU P/N 01K6603 which includes:


    •  Two 32-pin Flash modules (to replace the existing modules on both backplanes).

       
    •  One 28-pin Flash module (to replace the existing module on the "front panel control board").
    •  One ECA013 Installed label (to place on the inside of the server cover after you install the new modules).
    •  Installation booklet.

     A chip removal tool FRU P/N 10G3902 will be required.

     Refer to the IBM PC Server Hardware Maintenance Manual

     Supplement, Part Number S78H-6414-02 for assembly details.

  2.  Review the Safety Information on page III of the installation booklet contained in the Firmware kit.
  3.  Review the information about handling static-sensitive devices on page v of the installation booklet contained in
     the Firmware Kit.
  4.  Complete Installation instructions 1 through 16 in the Installation booklet contained in the Firmware kit.



NOTES:


This ECA will expire on December 28, 2003


Scrap the Removed Firmware chips locally.


USA:

IBM/TSS CE's should record all time and parts to Service Code 33, ECA013, Other office 990.


EMEA:


IBM PSS CE's should record all time and parts to Service Code 33, (8650) ECA013, Other Office 990.


Business Partner Claims: Refer to Warranty Claim

System: Use Emergency Claim 5 (ECA) and quote CPPS ECA

Code: SD (Machine Type 8650).


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