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PC SERVER 300: BIOS ERRORS WITH ADAPTEC 2940W AT BIOS 1.19S8



Subject: PC SERVER 300: BIOS ERRORS WITH ADAPTEC 2940W AT BIOS 1.19S8
New PC Server RETAIN TIP: 

     Record number:       H163719
     Device:              D/T8640
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/05/06
     Date last altered:   A98/05/18
     Owning B.U.:         USA

Abstract: PC SERVER 300: BIOS ERRORS WITH ADAPTEC 2940W AT BIOS 1.19S8


SYMPTOM:



NOTE: The System may prompt to enter the CMOS Setup Utility upon reboot after the above Symptoms occur.


PROBLEM ISOLATION AIDS:

All of the following must be true for this TIP to apply:



FIX:

Contact the IBM PSGHC (Personal Systems Group Help Center) for assistance at 1-800-772-2227.


WORKAROUND:

(This only applies to the AHA-2940W with a BIOS level 1.19s8)
Remove the AHA-2940W Adapter, change any settings as required in CMOS, save and exit the CMOS Utility (the system will now restart and the changes will be effective), shut down the System after a successful reboot, Install the AHA-2940W.


DETAIL:

It has been determined that if the System is configured with a AHA-2940W Adapter with a BIOS level of 1.19s8, the CMOS resets to default settings. Any subsequent attempts to change the CMOS settings will not be saved and usually results in other errors due to lack of configuration specific settings required in the System CMOS.

AHA-2940W Adapters with a BIOS lower than 1.19s8 do not exhibit this problem.


AHA and Adaptec are trademarks of Adaptec, Inc.


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