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PC SERVER 325/330: NT INSTALL fails with SERVERAID II



Subject: PC SERVER 325/330: NT INSTALL fails with SERVERAID II
New PC Server RETAIN TIP: 

     Record number:       H163422
     Device:              D/T8639
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O97/09/25
     Date last altered:   A98/04/20
     Owning B.U.:         USA


Abstract: PC SERVER 325/330: NT INSTALL FAILS WITH SERVERAID II


SYMPTOM:

NT 4.0 installation fails resulting in a Blue Screen
Trap message "INACCESSIBLE_BOOT_DEVICE" during the first phase
of the installation (initial boot from CDROM)


PROBLEM ISOLATION AIDS:

All of the following must be true for this Tip to apply:



FIX:
  1.  Start the NT 4.0 installation either by booting to the  NT CDROM or the Install diskettes.
  2.  Press <F6> when the message " Setup is determining your  computers hardware configuration" At this time Setup will  not recognize the mass storage devices as that there is not  a RAID option on the NT CDROM.
  3.  Press <S> to skip mass storage device detection. Setup will  now allow a manual selection of devices.
  4.  Select "Other" and insert the RAID device driver diskette  into drive A: when prompted. The driver selected should be  the "IBM ServeRAID Adapter Device Driver". Be sure that the  driver is ver. 2.23.16 of 7/23/97 (or later version/date)
  5.  Continue installation as normal.


Note: Refer to Retain TIP H163372 in conjunction with this TIP for issues with multiple Onboard Adapters.

Note: Refer to Retain TIP Record H161427 in conjunction with this TIP for issues with NT auto-enabeling Onboard Devices.


NT is a trademark of Microsoft Corporation.


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