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NETFINITY 7000 M10: OS/2 WARP HANGS or TRAPS DURING INSTALL



Subject: NETFINITY 7000 M10: OS/2 WARP HANGS or TRAPS DURING INSTALL
New Netfinity server RETAIN Tip: 

    Record number:       H164729
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O98/09/17
    Date last altered:   A98/09/18
    Owning B.U.:         USA


Abstract: NETFINITY 7000 M10: OS/2 WARP HANGS or TRAPS DURING INSTALL


SYMPTOM:

During the process of trying to install IBM OS/2 Warp, the system will hang or trap.


PROBLEM ISOLATION AIDS:


FIX:

On all version of OS/2 which have not had Fixpak 38 applied, it is necessary to enter System BIOS and select MPS version 1.1 NOT 1.4.

System BIOS is entered by pressing F1 during the memory test after power-up.



Within Advanced Settings, there is the option to select the MPS Version.


After Fixpak 38 or above is applied, MPS may be set back to version 1.4.

It may also be necessary to copy the OS/2 Loader file (os2ldr.) from Fixpak 38 into the servers root directory in order to get OS/2 to properly boot.


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