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Netfinity 5500: BEEP CODE or LOST VIDEO upon adding MEMORY



Subject: Netfinity 5500: BEEP CODE or LOST VIDEO upon adding MEMORY
New Netfinity server RETAIN TIP: 

     Record number:       H125446
     Device:              D/T8660
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/07/02
     Date last altered:   A98/07/08
     Owning B.U.:         USA


Abstract: Netfinity 5500: BEEP CODE or LOST VIDEO upon ADDING MEMORY


SYMPTOM:



NOTE: Refer to the System service label (located on the Server) or the Netfinity User's Handbook, or the IBM Netfinity 5500 HMM (Hardware Maintenance Manual) P/N 10L9800 for information on location of CR8 thru CR11 on the Processor Board.


PROBLEM ISOLATION AIDS:

All of the following must be true for this TIP to apply:


FIX:

  1.  Power-off the Server and any peripheral devices and  disconnect all external cables and power cords, then remove the top cover.
  2.  Locate Jumper pins J12 on the Processor Board, and ensure  the jumper block is located on pins 2 and 3.
  3.  Re-install the top cover, reconnect all external cables and  power cords, power-on any peripheral devices, then power-on  the Server to verify this fix.


NOTE: To determine the location of J12, refer to the Netfinity User's Handbook, or the IBM Netfinity 5500 HMM (Hardware Maintenance Manual) P/N 10L9800 for information on "Preparing to Install Options", "Top Cover Removal" and "Processor Board Component Locations"


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