Return to MAIN-Index  Return to SUB-Index    IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

PC SERVER 325/330 LOST HARDWARE INTERRUPT with NETWARE 3X/4X



Subject: PC SERVER 325/330 LOST HARDWARE INTERRUPT with NETWARE 3X/4X
New PC Server RETAIN TIP:
     Record number:       H007138
     Device:              D/T8639
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/03/24
     Date last altered:   A98/03/25
     Owning B.U.:         USA


Abstract: PC SERVER 325/330 LOST HARDWARE INTERRUPT with NETWARE 3X/4X

SYMPTOM:

"Primary interrupt controller detected a lost hardware interrupt" is displayed at the NetWare Server console but the system continues to run without Abend or System Hang.


PROBLEM ISOLATION AIDS:

All of the following must be true for this TIP to apply:



FIX:
  1.  Download the "PC Server 325/330 BIOS 45A" or higher from the  IBM Website at the following URL:

    http://www.pc.ibm.com/us/files.html

      -Select SEARCH
      -Type "BIOS 45A" in the Keywords box
      -Select SEARCH
      -Select "PC Server 325/330 BIOS 45A" to download

      The file is a self-extracting executable file that will   prompt for a diskette.

  2.  Cold Boot the Server with the BIOS 45A diskette, and follow  the on-screen prompts to flash the System BIOS.

    NOTE: DO NOT interrupt the BIOS flash program.

  3.  Reboot the Server with the flash diskette removed, and press  <F1> for Setup/Configuration.
  4.  Select "start options" from the Configuration Setup Utility Menu
  5.  Set the "virtual wire I/O APIC" to "Disable", then press  <ESC> to exit this screen, save the settings and exit the Utility.


Note: IF the Symptoms persist, see RETAIN Record # H162440 for issues specific to NetWare and use of interrupt 15.


NetWare is a trademark of Novell Inc.


Back to  Jump to TOP-of-PAGE
More INFORMATION / HELP is available at the  IBM-HelpCenter

Please see the LEGAL  -  Trademark notice.
Feel free - send a Email-NOTE  for any BUG on this page found - Thank you.