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SERVER 704 TRAPS OR HANGS DURING OS INSTALLATION


 Record number:       H023369
 Device:              D/T8650
 Model:               M
 Tip key:
 Date created:        O96/06/28
 Date last altered:   A96/06/28
 Owning B.U.:         USA


Abstract: SERVER 704 TRAPS OR HANGS DURING OS INSTALLATION

USA=A, EMA=A, AFE=A

SYMPTOM:

The PC Server 704 (8650) traps or hangs during the installation of NetWare, OS/2, or Windows NT.
-or-
The PC Server 704 traps or hangs intermittently after these operating systems have been installed.

PROBLEM ISOLATION AIDS:



FIX:

Use the System Configuration Utility (SCU) diskette and set the Multi-processing (MP) Specification as follows:


Follow this procedure to change the MP Specification:
  1.  Make a backup copy of the SCU diskette using an operating-  system command such as the DOS DISKCOPY command.
  2.  Start the SCU program:

    1.  For SCU Version 3.1 diskettes, boot to a DOS version 6.0  or later diskette, and press <Esc> to receive a command  prompt.
       Then insert the backup copy of the SCU diskette,  and type SCU <Enter> to start the utility.
    2.  For SCU Version 3.4 diskettes, boot to the backup copy of  the SCU diskette.

  3.  Press <Enter> when the SCU title screen appears.
  4.  Select "Step 3: Change Configuration Settings" (75 seconds)

    Note: If the administrative password entry prompt appears, then  enter the password to access this selection or press <Esc>  if an administrative password has not been set.

  5.  Select "System Board"
  6.  Down arrow to the "MP Specification Version"; Press <Enter>  For OS/2 or Netware systems, select MP Specification 1.1 or,  for Windows NT systems, select MP Specification 1.4.
  7.  Press <Esc> <Esc> to return to the menu selection screen.
  8.  Select "Step 4: Save Configuration" (130 seconds)
  9.  Select "Step 6: Exit", then press <F10> to reboot.
  10.  Remove the SCU diskette from the diskette drive.


NetWare is a trademark of Novell Inc.
Windows NT is a trademark of Microsoft Corp.


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