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| BIOS Error Codes, Messages, Beeps | Action/FRU |
|---|---|
| 006 | 1. Ensure the equipment (diskette drive, |
| Equipment Configuration Error | hard disk drive, keyboard, mouse, etc.) are |
| connected properly and are set correctly in | |
| BIOS Setup. | |
| 2. System board | |
| 010 | 1. Plug memory module in SIMM socket |
| Memory Error at XXXX:XXXX:XXXX | properly and reboot the system. |
| 2. Memory Module | |
| 3. System Board | |
| 011 | 1. Enter BIOS Setup, then reboot the system |
| 64KB System Mgmt. Memory Bad | 2. Memory Module |
| 3. System Board | |
| 012 | 1. Enter BIOS Setup, then reboot the system |
| System Mgmt. Memory Not Exist | 2. Memory Module |
| 3. System Board | |
| 020 | 1. Plug keyboard connector properly and reboot system |
| Keyboard Interface Error | 2. Keyboard |
| 3. System Board | |
| 021 | 1. Ensure keyboard and mouse are connected in their |
| Keyboard Error or Keyboard | own connectors without mix-up. |
| Not Connected | 2. Keyboard |
| 3. System Board | |
| 030 | 1. Ensure keyboard and mouse are connected in their |
| Pointing Device Error | own connectors without mix-up. |
| 2. Plug mouse connector properly and reboot system | |
| 3. Replace PS/2 mouse | |
| 4. System Board | |
| 031 | 1. Ensure keyboard and mouse are connected in their |
| Pointing Device Interface Error | own connectors without mix-up. |
| 2. Replace PS/2 mouse | |
| 3. System Board | |
| 040 | 1. Ensure the diskette drive configuration |
| Diskette Drive Controller Error | setting in BIOS Setup is correct. |
| 2. Diskette drive cable/connection | |
| 3. Diskette drive | |
| 4. System Board | |
| 041 | 1. Ensure the diskette drive A configuration |
| Diskette Drive A Error | setting in BIOS Setup is correct. |
| 2. Diskette drive power. | |
| 3. Diskette drive cable/connection | |
| 4. Diskette drive A | |
| 043 | 1. Ensure the diskette drive B configuration |
| Diskette Drive B Error | setting in BIOS Setup is correct. |
| 2. Diskette drive power. | |
| 3. Diskette drive cable/connection | |
| 4. Diskette drive B | |
| 045 | 1. Enter BIOS Setup, then reboot the system |
| CPU Clock Mismatch | 2. Ensure the CPU frequency jumpers (JP15, JP17 and JP8) |
| are set correctly. | |
| 047 | 1. Ensure the diskette drive is not set to |
| Diskette Drive(s) Disabled | [Disabled] in the Security Options of |
| BIOS setup. | |
| 048 | 1. Ensure the diskette drive is not set to |
| Diskette Write Protected | [Write protect] in the Security Options of |
| BIOS setup. | |
| 050 | 1. Ensure the hard disk 0 is set to |
| IDE Drive 0 Error | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Hard disk drive power. | |
| 3. Hard disk cable/connection. | |
| 4. Hard disk. | |
| 051 | 1. Ensure the hard disk 1 is set to |
| IDE Drive 1 Error | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Check hard disk jumper | |
| 3. Hard disk drive power. | |
| 4. Hard disk cable/connection. | |
| 5. Hard disk. | |
| 052 | 1. Ensure the hard disk 2 is set to |
| IDE Drive 2 Error | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Check hard disk jumper | |
| 3. Hard disk drive power. | |
| 4. Hard disk cable/connection. | |
| 5. Hard disk. | |
| 053 | 1. Ensure the hard disk 3 is set to |
| IDE Drive 3 Error | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Check hard disk jumper | |
| 3. Hard disk drive power. | |
| 4. Hard disk cable/connection. | |
| 5. Hard disk. | |
| 054 | 1. Ensure the hard disk drive is not set to |
| IDE Drive(s) Diasbled | [Disabled] in the Security Option of |
| 055 | 1. Ensure the hard disk drive is not set to |
| Hard Disk Drive(s) Write Protected | [Write protected] in the Security Options of |
| BIOS setup. | |
| 2. Hard disk drive power. | |
| 3. Hard disk cable/connection | |
| 4. Hard disk | |
| 056 | 1. Ensure the hard disk 0 is set to |
| IDE Drive 0 Auto Detection Failed | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Hard disk drive power. | |
| 3. Hard disk cable/connection | |
| 4. Hard disk | |
| 057 | 1. Ensure the hard disk 1 is set to |
| IDE Drive 1 Auto Detection Failed | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Hard disk drive power. | |
| 3. Hard disk cable/connection | |
| 4. Hard disk | |
| 058 | 1. Ensure the hard disk 2 is set to |
| IDE Drive 2 Auto Detection Failed | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Hard disk drive power. | |
| 3. Hard disk cable/connection | |
| 4. Hard disk | |
| 059 | 1. Ensure the hard disk 3 is set to |
| IDE Drive 3 Auto Detection Failed | [Auto] in the Disk Drives of |
| BIOS setup. | |
| 2. Hard disk drive power. | |
| 3. Hard disk cable/connection | |
| 4. Hard disk | |
| 061 | 1. Enter BIOS Setup, then reboot the system |
| CPU Clock Mismatch | |
| 070 | 1. Enter BIOS Setup, the reboot system |
| Real Time Clock Error | 2. RTC battery. |
| 3. System board | |
| 071 | 1. Enter BIOS Setup, the reboot system |
| CMOS Battery Bad | 2. RTC battery. |
| 3. System board | |
| 072 | 1. Enter BIOS Setup, to execute Load Setup |
| CMOS Checksum Error | Default Settings, then reboot system. |
| 2. RTC battery. | |
| 3. System board | |
| 080 | 1. Remove the non-factory-installed adapter |
| PCI Device Error | card and reboot system. |
| 2. PCI card | |
| 081 | 1. Enter BIOS Setup to execute Load Setup |
| System Resource Conflict | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 082 | 1. Enter BIOS Setup to execute Load Setup |
| IRQ Setting Error | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 083 | 1. Enter BIOS Setup to execute Load Setup |
| Expansion ROM Allocation Fail | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 101 | 1. Enter BIOS Setup to execute Load Setup |
| RAM Parity Error | Default Settings, then reboot system. |
| 2. Plug memory module in SIMM socket properly and reboot system. | |
| 3. Memory module | |
| 4. System board | |
| 102 | 1. ISA adapter card |
| I/O Parity Error | 2. Riser card |
| 3. System board | |
| 103 | 1. Enter BIOS Setup to execute Load Setup |
| Press <Esc> to turn off NMI | Default Settings, then reboot system. |
| or other key to reboot | 2. Remove the non-factory-installed adapter card |
| and reboot system. | |
| 104 | 1. Ensure the 'System boot drive' in the Startup |
| Insert system diskette and press | Options of BIOS setup is not set to [Drive A only]. |
| <Enter> to reboot. | 2. Insert system diskette into diskette drive and reboot system. |
| 3. Ensure the diskette drive configuration setting in BIOS Setup | |
| is correct. | |
| 4. HDD power. | |
| 5. Diskette drive. | |
| 6. System board. | |
| 120 | 1. Enter BIOS Setup and set the Reset Resource |
| I/O Resource Conflict(s) | Assignment parameter to Yes, then reboot the system |
| 121 | 1. Enter BIOS Setup and set the Reset Resource |
| Memory Resource Conflict(s) | Assignment parameter to Yes, then reboot the system |
| 122 | 1. Enter BIOS Setup and set the Reset Resource |
| IRQ Setting Error | Assignment parameter to Yes, then reboot the system |
| 123 | 1. Enter BIOS Setup and set the Reset Resource |
| Expansion ROM Allocation Error | Assignment parameter to Yes, then reboot the system |
| 180 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Serial Port 1 IRQ Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 181 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Serial Port 2 IRQ Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 182 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Parallel Port IRQ Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 183 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Diskette Drive IRQ Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 184 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Pointing Device IRQ Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 185 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard IDE Channel 2 IRQ Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 186 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard ECP Parallel Port DMA Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 187 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Diskette Drive DMA Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 188 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Diskette Drive | Default Settings, then reboot system. |
| I/O Address Conflict(s) | 2. Remove the non-factory-installed adapter |
| card and reboot system. | |
| 189 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard IDE Channel 2 | Default Settings, then reboot system. |
| I/O Address Conflict(s) | 2. Remove the non-factory-installed adapter |
| card and reboot system. | |
| 190 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Serial Port 1 | Default Settings, then reboot system. |
| I/O Address Conflict(s) | 2. Remove the non-factory-installed adapter |
| card and reboot system. | |
| 191 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Serial Port 2 | Default Settings, then reboot system. |
| I/O Address Conflict(s) | 2. Remove the non-factory-installed adapter |
| card and reboot system. | |
| 192 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Parallel Port | Default Settings, then reboot system. |
| I/O Address Conflict(s) | 2. Remove the non-factory-installed adapter |
| card and reboot system. | |
| 193 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Serial Port 1 Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 194 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Serial Port 2 Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 195 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Parallel Port Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 196 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Primary-IDE, IRQ Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 197 | 1. Enter BIOS Setup to execute Load Setup |
| Onboard Primary-IDE, Address Conflict(s) | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 198 | 1. Enter BIOS Setup to execute Load Setup |
| PnP ISA Card(s) Disabled | Default Settings, then reboot system. |
| 2. Remove the non-factory-installed adapter | |
| card and reboot system. | |
| 246 | 1. Ensure the equipment (diskette drive, |
| Equipment Configuration Error | hard disk drive, keyboard, mouse, etc.) |
| are connected properly and are set correctly. | |
| in BIOS Setup. | |
| 2. System board |
Beeps
| One long beep then two short beeps | 1. Power off, then power on the system. |
|---|---|
| 2. System board |
CPU
NOTE: CPU fan should be operative normally and
CPU clock setting should be exactly set to matched its speed requirement before start diagnose CPU problems.
| Processor fan does not run when | 1. With power-on, check the processor fan connector FN1. |
|---|---|
| the power supply fan runs. | 2. Processor fan. |
| 3. System board | |
| An error was detected during the | 1. Processor |
| CPU Test | 2. System board |
System
NOTE: Ensure memory modules are installed in pair before start diagnose system board problems.
| Memory test failed | 1. Memory |
|---|---|
| 2. System board | |
| Incorrect memory size shown or | 1. SIMM Configuration |
| repeated during POST | 2. Memory |
| Machine works but fails to enter | 1. System board |
| power saving mode when the Standby | |
| repeated during POST | |
| Mode or Suspend Mode is set to | |
| [Enabled] in BIOS Setup | |
| System hangs before system boot. | 1. Remove any non-factory-installed adapter, |
| restart the system | |
| 2. See Index of Symptoms (this list) | |
| 3. Undetermined problem | |
| System hangs after system boot. | 1. Execute the Diagnostic/All Test in PC-DR diagnostic |
| program and set its configuration at 'Halt on Error' | |
| to see what its potential problem cause might be. | |
| 2. Undetermined problem | |
| Blinking cursor only, and machine | 1. see Factory-Installed Drive Devices (below) |
| not working normally. | 2. Diskette/hard disk drive connections/cables |
| 3. Diskette/hard disk drives | |
| 4. System board |
Diskette Drive
NOTE: Ensure diskette drive configuration is set correctly in BIOS Setup
and its read/write head is clean before any diagnose of diskette problems start.
| 3.5-in. diskette drive does not work | 1. Diskette drive power |
|---|---|
| 2. Diskette drive connection/cable | |
| 3. Diskette drive | |
| 4. System board | |
| Diskette drive read or write error | 1. Ensure the diskette drive is not set to [Write protect] |
| in the Security Options of BIOS Setup. | |
| 2. Diskette media | |
| 3. Diskette drive cable | |
| 4. Diskette drive | |
| 5. System board | |
| Diskette drive read/write Test error | 1. Diskette media |
| 2. Diskette drive cable | |
| 3. Diskette drive | |
| 4. System board | |
| Diskette drive indicator | 1. Diskette media |
| LED keeps on lightning for more | 2. Diskette drive connection/cable |
| than 2 minutes when the diskette is | 3. Diskette drive |
| accessed. | 4. System board |
| Diskette drive indicator | 1. Diskette media |
| LED light fails to appear and the | 2. Diskette drive power |
| drive is unable to be accessed for | 3. Diskette drive connection/cable |
| more than 2 minutes. | 4. Diskette drive |
| 5. System board | |
| Unknown Media Drive(X) | 1. Diskette media |
| Diskette Drive Test error. | 2. Diskette drive |
| Media/drive mismatch. | 3. System board |
| 4. Diskette drive cable |
Hard Disk Drive
NOTE: Ensure hard disk drive configuration is set correctly in BIOS Setup,
cable/jumper are set correctly before any diagnose of hard disk drive problem start.
| Hard drives failed. | 1. Hard disk drive |
|---|---|
| Hard disk drive test error. | 2. Hard disk drive cable. |
| 3. System board | |
| Hard disk drive format error. | 1. Hard disk drive cable |
| 2. Hard disk drive | |
| 3. System board | |
| Hard disk drive write error. | 1. Hard disk drive |
| Hard disk or power-on indicator | 1. Check hard disk LED connector (CN20) voltages |
| LED does not light. | CN20 Hard Disk Idle/Accessing |
| The machine functions normally | pin-1 +5 Vdc / +5 Vdc |
| otherwise. | pin-2 +5 Vdc / 0 Vdc |
| pin-3 +5 Vdc / 0 Vdc | |
| pin-4 +5 Vdc / +5 Vdc | |
| 2. HDD LED cable |
CD-ROM Drive
NOTE: Ensure CD-ROM drive configuration is set correctly in BIOS Setup,
cable/jumper are set correctly and its laser beam is clean before any diagnose of CD-ROM drive problem start.
| CD-ROM drive LED came flashing | 1. CD may have dirt or foreign material on it, |
|---|---|
| and stayed on more than 30 seconds | check with a known good disc. |
| before shutting off. | 2. CD is not inserted properly. |
| Software asks to install disc. | 3. CD is damaged. |
| Software displays a Reading CD error. | |
| CD-ROM drive LED does not flash if | 1. CD-ROM drive |
| a disc is loaded while system is | |
| powered on and CD-ROM drive power | |
| connector has the correct voltage. | |
| CD-ROM drive LED does not come on | 1. CD-ROM drive |
| but CD-ROM drive works normally. | |
| CD-ROM drive does not load when | 1. CD-ROM drive power |
| system is powered on, CD-ROM LED | 2. CD-ROM Drive |
| lights off, and the eject button | |
| is pressed and held. | |
| CD-ROM drive does not eject when | 1. Use CD-ROM Emergency Eject |
| system is powered on, CD-ROM LED | 2. CD-ROM drive power |
| lights off, and the eject button | 3. CD-ROM drive |
| is pressed and held. | |
| CD-ROM drive does not read data | 1. CD may have dirt or foreign material on it, |
| files and no error codes or | 2. CD-ROM drive. |
| messages are displayed. | |
| Cannot read from Drive E. | |
| Retry loading CD | |
| message is displayed with disc | |
| loaded in CD-ROM drive. | |
| CD-ROM drive does not play an audio | 1. Audio cable on CD-ROM drive is not connected to |
| disk. But system function works | system board properly if music can be heard |
| properly and CD-ROM drive reads | through headphones. |
| data files. | 2. Spaker power/connection/cable. |
| 3. Audio-I/O card connection/cable. | |
| 4. CD-ROM drive. |
Real-Time Clock
| Real-time clock is inaccurate. | 1. Ensure the information in the Date and Time |
|---|---|
| of BIOS Setup are correct | |
| 2. RTC battery. | |
| 3. System board. |
Audio
| Audio software program invoked but | 1 Diagnostics for Factory-Installed Riser Card, |
|---|---|
| no sound comes out of speakers | or Audio-I/O Card Not Supported by Diagnostics Diskette |
| 2. Speaker power/connection/cable. | |
| 3. Audio-I/O card connection/cable. | |
| 4. System board |
Modem
| Modem function does not receive | 1. Diagnostics for Factory-Installed FAX/Modem Card |
|---|---|
| data files. | |
| Modem function has no sound output. | 1. Diagnostics for Factory-Installed FAX/Modem Card |
| (Data files are received normally, | 2. Diagnostics for Factory-Installed Riser Card, or Audio-I/O |
| voice from modem cannot be produced, | Card Not Supported by Diagnostic Diskette. |
| but system sound feature works | 3. Audio-I/O card |
| normally.) |
Video
| Video memory test error. | 1. System board |
|---|---|
| Video adapter failed. | 1. System board |
Monitor
| Display problem: | |
|---|---|
| - Incorrect colors | 1. Monitor signal connection/cable |
| - No high intensity | 2. Monitor |
| - Missing, broken, or incorrect characters | 3. System board |
| - Blank monitor (dark) | |
| - Blank monitor (bright) | |
| - Distorted image | |
| - Unreadable monitor | |
| - Other monitor problems | |
| Display changing colors. | 1. Monitor signal connection/cable |
| 2. Monitor | |
| 3. System board | |
| Display problem not listed above | 1. Monitor |
| (including blank or illegible | 2. System board |
| monitor). |
Parallel/Serial Ports
NOTE: Execute Load BIOS Default Settings in BIOS Setup
to confirm parallel/serial ports presence before diagnose of parallel/serial ports
problems start.
| Serial or parallel port loop- | 1. Unplug/reseat connector/cable (if any) |
|---|---|
| back test failed. | 2. System board |
| Parallel port or serial port | 1. Test using a loop-back while running |
| failure | diagnostics program |
| 2. System board | |
| Printing failed | 1. Refer to the service manual for the printer |
| 2. Printer | |
| 3. Printer cable | |
| 4. System board | |
| Printer problems | 1. Software drivers for the printer |
| 2. Refer to the service manual for the printer. |
Joystick
| Game port does not respond at all | 1. Connect a joystick to game port and execute |
|---|---|
| or does not work correctly. | Interactive Test/Joystick test in diagnostic program |
| 2. Audio-I/O card connection/cable | |
| 3. System board |
Diagnostic Program
| Diagnostics program cannot | 1. Reboot the system from the bootable Diagnostic diskette |
|---|---|
| be executed. | 2. Diagnostic diskette |
| 3. Memory module | |
| 4. System board | |
| Missing diagnostic file(s). | 1. Diagnostic diskette |
Keyboard
| Some or all keys on | 1. Keyboard |
|---|---|
| keyboard do not work |
Power Supply
| System unit does not turn off with | 1. JP20 should be set to 'Software shutdown enabled' |
|---|---|
| power switch. | 2. Power Supply |
| (System unit must be unplugged from | 3. Power switch cable assembly |
| electrical outlet to completely | 4. System board |
| turn off | |
| Software shutdown feature is | 1. JP20 should be set to 'Software shutdown enabled' |
| disappeared but power supply | 2. System board |
| can be controlled by power switch. | |
| No system power, or fan is | 1. Power switch assembly |
| not running. | 2. Power supply |
| 3. System board |
Other Problems
| Any other problem | 1. Remove all adapter/card (one at a time), try |
|---|---|
| run diagnostics | |
| 2. see Undetermined Problem |
Please see the LEGAL - Trademark notice.
Feel free - send a 
for any BUG on this page found - Thank you.