|
|
| Error Code | FRU/Action |
|---|---|
| 000 | 1. Be sure adapter device and Bus Master fields |
| SCSI Adapter not enabled. | are enabled in PCI configuration program. |
| See documentation shipped with computer | |
| 02X | 1. SCSI Adapter |
| 08X | 1. SCSI Cable |
| Check SCSI terminator installation. | 2. SCSI Terminator |
| 3. SCSI Device | |
| 4. SCSI Adapter | |
| 101 | 1. System Board |
| Interrupt failure. | |
| 102 | 1. System Board |
| Timer error. | |
| 106 | 1. System Board |
| 110 | 1. Memory Module |
| System board parity error. | 2. System Board |
| 111 | 1. Reseat adapters |
| I/O channel parity error. | 2. Any Adapter |
| 3. System Board | |
| 114 | 1. Memory Module |
| External ROM checksum error. | 2. System Board |
| 129 | 1. Processor |
| Internal cache test error. | 2. L2 Cache Memory |
| 3. System Board | |
| 151 | 1. System Board |
| Real-time clock failure. | |
| 161 | 1. Run Setup |
| Bad CMOS battery. | 2. Clock Battery (See 'Battery Notice') |
| 3. System Board | |
| 162 | 1. Diskette Drive |
| And unable to run diagnostics. | 2. System Board |
| 3. Diskette Drive Cable | |
| 162 | 1. Run Setup |
| 2. Clock Battery (See 'Battery Notice') | |
| 3. System Board | |
| 163 | 1. Time and Date Set? |
| Clock not updating or invalid time set. | 2. Clock Battery (See 'Battery Notice') |
| 3. System Board | |
| 164 | 1. Run Setup. Check System Summary menu |
| POST detected a base memory or | for memory size change. |
| extended memory size mismatch error. | (See 'Setup Program (Type 8639)'.) |
| Run the Extended Memory Diagnostic tests. | |
| 17X, 18X | 1. C2 Security |
| 175 | 1. Riser Card |
| 2. System Board | |
| 176 | 1. Covers were removed from the computer. |
| 177 | 1. Riser Card |
| Corrupted Administrator Password. | 2. System Board |
| 178 | 1. Riser Card |
| 2. System Board | |
| 183 | 1. Enter the administrator password |
| 184 | 1. Enter new password |
| Password removed | |
| due to check-sum error. | |
| 185 | 1. Set configuration and reinstall the |
| Corrupted boot sequence. | boot sequence. |
| 186 | 1. Riser Card |
| 2. System Board | |
| 189 | 1. More than three password attempts |
| were made to access the computer | |
| 1XX | 1. System Board |
| Not listed above. | |
| 201 | 1. Memory Module |
| Memory data error. | 2. System Board |
| 225 | 1. Unsupported Memory |
| 229 | 1. L2 Cache Memory |
| External cache test error. | 2. System Board |
| 262 | 1. Run Setup. Check System Summary menu for memory |
| POST detected a base memory | type change. See 'Setup Program (Type 8639)' |
| or extended memory type error. | 2. Run the Extended Memory Diagnostic tests. |
| 301 | 1. Keyboard |
| 2. Keyboard Cable | |
| 3. System Board | |
| 303 | 1. Mouse |
| With an 8603 error. | 2. Keyboard |
| 3. Keyboard Cable | |
| 4. System Board | |
| 303 | 1. Keyboard |
| With no 8603 error. | 2. Keyboard Cable |
| 3. System Board | |
| 3XX | 1. Keyboard |
| Not listed above. | 2. Keyboard Cable |
| 3. System Board | |
| 5XX | 1. Display Adapter (if installed) |
| 2. System Board | |
| 601 | 1. Diskette Drive A |
| 2. Diskette Drive Cable | |
| 3. System Board | |
| 604 | 1. Diskette Drive A |
| And unable to run diagnostics. | 2. Diskette Drive Cable |
| 3. System Board | |
| 604 | 1. Diskette Drive B |
| And able to run diagnostics. | 2. Diskette Drive Cable |
| 3. System Board | |
| 605 | 1. Diskette Drive |
| POST cannot unlock the | 2. Diskette Drive Cable |
| diskette drive. | 3. System Board |
| 662 | 1. Diskette drive configuration error |
| or wrong diskette drive type, | |
| run Set Configuration. | |
| 6XX | 1. Diskette Drive |
| Not listed above. | 2. System Board |
| 3. External Drive Adapter | |
| 4. Diskette Drive Cable | |
| 5. Power Supply | |
| 762 | 1. Run Setup |
| Math coprocessor configuration error. | 2. Math Coprocessor |
| 3. System Board | |
| 7XX | 1. Math Coprocessor |
| Not listed above. | 2. System Board |
| 962 | 1. Run Configuration |
| Parallel port configuration error. | 2. Parallel Adapter (if installed) |
| 3. System Board | |
| 9XX | 1. Printer |
| 2. System Board | |
| 1047 | 1. 16-Bit AT Fast SCSI Adapter |
| 107X | 1. Check SCSI terminator installation. |
| Check SCSI terminator installation. | 2. SCSI Cable |
| 3. SCSI Terminator | |
| 4. SCSI Device | |
| 5. SCSI Adapter | |
| 0176, 0177, 0178, 0179 | 1. Be sure the PUTR module (on systemboard) is installed. |
| 1101 | 1. Run Advanced Diagnostics |
| Serial connector error, | |
| possible system board failure. | |
| 1101, 1102, 1106, | 1. System Board |
| 1108, 1109 | 2. Any Serial Device |
| 1107 | 1. Serial Device Cable |
| 2. System Board | |
| 1102 | 1. Run Advanced Diagnostics |
| Card selected feedback error. | |
| 1103 | 1. Run Advanced Diagnostics |
| Port fails register check. | 2. System Board |
| 1106 | 1. Run Advanced Diagnostics |
| Serial option cannot | 2. System Board |
| be turned off. | |
| 1107 | 1. Serial Device Cable |
| 2. System Board | |
| 1110 | 1. Run Advanced Diagnostics |
| Register test failed. | 2. System Board |
| 1116 | 1. Run Advanced Diagnostics |
| Interrupt error. | |
| 1117 | 1. Run Advanced Diagnostics |
| Failed baud rate test. | |
| 1162 | 1. Run Configuration |
| Serial port configuration error. | 2. Serial Adapter (if installed) |
| 3. System Board | |
| 11XX | 1. System Board |
| Not listed above. | |
| 1201 | 1. System Board |
| 2. Any Serial Device | |
| 1202, 1206, 1208, | 1. Dual Async Adapter/A |
| 1209, 12XX | 2. System Board |
| 3. Any Serial Device | |
| 1207 | 1. Communications Cable |
| 2. Dual Async Adapter/A | |
| 13XX | 1. Game Adapter |
| 1402 | Information only |
| Printer not ready. | |
| 1403 | Information only |
| No paper error, or | |
| interrupt failure. | |
| 1404 | 1. Run Advanced Diagnostics |
| System board timeout failure | |
| 1405 | 1. Run Advanced Diagnostics |
| Parallel adapter error. | |
| 1406 | 1. Run Advanced Diagnostics |
| Presence test error. | |
| 14XX | 1. Printer |
| Not listed above. Check printer | 2. System Board |
| before replacing system board. | |
| 15XX | 1. SDLC Adapter |
| 1692 | 1. Run FDISK to ensure at least one |
| Boot sequence error. | active partition is set active. |
| 16XX | 1. 36/38 Workstation Adapter |
| 1762 | 1. Run Configuration |
| Hard disk drive configuration error. | (See 'Setup Program (Type 8639)'.) |
| 1780 (Disk Drive 0) | 1. See 'Power Supply' |
| 1781 (Disk Drive 1) | 2. Hard Disk Drive |
| 1782 (Disk Drive 2) | 3. System Board |
| 1783 (Disk Drive 3) | 4. Hard Disk Cable |
| 5. Power Supply | |
| 1962 | 1. Possible hard disk drive problem, |
| Boot sequence error. | see 'Hard Disk Drive Boot Error' |
| 209X | 1. Diskette Drive |
| 2. Diskette Cable | |
| 3. 16-bit AT Fast SCSI Adapter | |
| 20XX | 1. BSC Adapter |
| Not listed above | 2. Riser Card |
| 21XX | 1. SCSI Device |
| 2. 16-bit AT Fast SCSI Adapter | |
| 3. Alternate BSC Adapter | |
| 4. Riser Card | |
| 2401, 2402 | 1. Display |
| If screen colors change. | |
| 2401, 2402 | 1. System Board |
| If screen colors are OK. | 2. Display |
| 2409 | 1. Display |
| 2410 | 1. System Board |
| 2. Display | |
| 2462 | 1. Run Configuration |
| Video memory configuration error. | 2. Video Memory Modules |
| 3. Video Adapter (if installed) | |
| 4. System Board | |
| 3015, 3040 | 1. Network Attached? |
| Check for missing wrap | 2. LF Translator |
| or terminator plug on the | 3. Cable Problem |
| adapter. | 4. PC Network Adapter |
| 5. Riser Card | |
| 30XX | 1. PC Network Adapter |
| 2. LF Translator | |
| 3. Cable Problem? | |
| 4. Riser Card | |
| 3115, 3140 | 1. Network Attached? |
| 2. LF Translator | |
| 3. Alternate PC Network-Adapter | |
| 4. Cable Problem | |
| 5. Riser Card | |
| 31XX | 1. Alternate PC Network Adapter |
| 2. LF Translator | |
| 3. Cable Problem? | |
| 4. Riser Card | |
| 36XX | 1. GPIB Adapter |
| 2. Riser Card | |
| 38XX | 1. DAC Adapter |
| 2. Riser Card | |
| 4611, 4630 | 1. Multiport/2 Interface Board |
| 2. Multiport/2 Adapter | |
| 4612, 4613 | |
| 4640, 4641 | 1. Memory Module Package |
| 2. Multiport/2 Adapter | |
| 4650 | 1. Multiport Interface Cable |
| 46XX | 1. Multiport/2 Adapter |
| Not listed above. | 2. Multiport/2 Interface Board |
| 3. Memory Module | |
| 5600 | 1. Financial System Controller Adapter |
| 5962 | 1. Run Configuration |
| CD-ROM configuration error. | 2. CD-ROM Drive |
| 3. CD-ROM Adapter | |
| 4. System Board | |
| 62XX | 1. 1st Store Loop Adapter |
| 2. Adapter Cable | |
| 63XX | 1. 2nd Store Loop Adapter |
| 2. Adapter Cable | |
| 64XX | 1. Network Adapter |
| 71XX | 1. Voice Adapter |
| 74XX | 1. Display Adapter (if installed) |
| 2. Riser Card | |
| 76XX | 1. Page Printer Adapter |
| 78XX | 1. High Speed Adapter |
| 79XX | 1. 3117 Adapter |
| 80XX | 1. PCMCIA Adapter |
| 84XX | 1. Speech Adapter |
| 2. Speech Control Assembly | |
| 3. Riser Card | |
| 8601, 8602 | 1. Pointing Device (Mouse) |
| 2. System Board | |
| 8603, 8604 | 1. System Board |
| 2. Pointing Device (Mouse) | |
| 86XX | 1. Mouse |
| Not listed above | 2. System Board |
| 89XX | 1. PC Music Adapter |
| 2. MIDI Adapter Unit | |
| 3. Riser Card | |
| 91XX | 1. Optical Drive |
| 2. Adapter | |
| 96XX | 1. SCSI Adapter |
| 2. Any SCSI Device | |
| 3. System Board | |
| 10101, 10102, 10104 | 1. Have customer verify correct operating |
| 10105, 10106, 10107 | system device drivers are installed and |
| 10108, 10109, 10111 | and operational. |
| 10112, 10113, 10114 | 2. Modem |
| 10115, 10116 | |
| 10103, 10110, 101171 | 1. System Board |
| 2. Data/Fax Modem | |
| 10117 | 1. Check system speaker |
| Not listed above. | 2. Check PSTN cable |
| 3. External DAA (if installed) | |
| 4. Modem | |
| 10118 | 1. Run Diagnostics and verify the |
| correct operation of the modem slot | |
| 2. Modem | |
| 10119 | 1. Diagnostics detected a non-IBM modem |
| 2. Modem | |
| 10120 | 1. Check PSTN Cable |
| 2. External DAA (if installed) | |
| 3. Modem | |
| 10132, 10133, 10134 | 1. Modem |
| 10135, 10136, 10137 | |
| 10138, 10139, 10140 | |
| 10141, 10142, 10143 | |
| 10144, 10145, 10146 | |
| 10147, 10148, 10149 | |
| 10150, 10151, 10152 | |
| 10153 | 1. Data/Fax Modem |
| 2. System Board | |
| 101XX | 1. Modem Adapter/A |
| Not listed above. | 2. Data/Fax Modem |
| 3. System Board | |
| 10450, 10451, 10490 | 1. Run Advanced Diagnostics |
| 10491, 10492, 10499 | 2. Riser Card |
| Read/write error. | 3. Hard Disk Drive |
| 4. System Board | |
| 10452 | 1. Run Advanced Diagnostics |
| Seek test error. | |
| 10453 | Information only |
| Wrong drive type? | |
| 10454 | 1. Run Advanced Diagnostics |
| Sector buffer test error. | |
| 10455, 10456 | 1. Run Advanced Diagnostics |
| Controller error. | |
| 10459 | Information only |
| Drive diagnostic command error. | |
| 10461 | 1. Run Advanced Diagnostics |
| Drive format error | |
| 10462 | 1. Run Advanced Diagnostics |
| Controller seek error. | |
| 10464 | 1. Run Advanced Diagnostics |
| Hard Drive read error. | |
| 10467 | 1. Run Advanced Diagnostics |
| Drive non fatal seek error. | |
| 10468 | 1. Run Advanced Diagnostics |
| Drive fatal seek error. | |
| 10469 | 1. Run Advanced Diagnostics |
| Drive soft error count exceeded. | |
| 10470, 10471, 10472 | 1. Run Advanced Diagnostics |
| Controller wrap error. | |
| 10473 | Information only |
| Corrupt data. Low level | |
| format might be required. | |
| 10480 | 1. Hard Disk Drive (ESDI) |
| 2. Drive Cable | |
| 3. System Board | |
| 10481 | 1. Run Advanced Diagnostics |
| ESDI drive D seek error. | |
| 10482 | 1. Run Advanced Diagnostics |
| Drive select acknowledgement bad. | |
| 106X1 | 1. Check Configuration |
| 2. Ethernet Adapter | |
| 10635 | 1. Power-off computer, wait ten seconds, |
| then power-on the computer | |
| 2. Ethernet Adapter | |
| 10651, 10660 | 1. Check Cables |
| 2. Ethernet Adapter | |
| 106XX | 1. Ethernet Adapter |
| Not listed above. | |
| 107XX | 1. 5.25-inch External Diskette Drive |
| 2. 5.25-inch Diskette Drive Adapter/A | |
| 109XX | 1. ActionMedia Adapter/A |
| Check the adapter cables. | 2. System Board |
| 112XX | 1. SCSI Adapter |
| This adapter does | 2. Any SCSI Device |
| not have cache. | 3. System Board |
| 119XX | 1. 3119 Adapter |
| 121XX | 1. Modem Adapter |
| 2. Any Serial Device | |
| 3. System Board | |
| 136XX | 1. ISDN Primary Rate Adapter |
| 2. System Board | |
| 137XX | 1. System Board |
| 141XX | 1. Realtime Interface Coprocessor |
| Portmaster Adapter/A | |
| 143XX | 1. Japanese Display Adapter |
| 2. System Board | |
| 14710, 14711 | 1. System Board |
| Display Adapter | |
| 2. Adapter Video Memory | |
| 148XX | 1. Display Adapter |
| 14901, 14902 | 1. Display Adapter |
| 1491X, 14922 | 2. System Board |
| 3. Display (any type) | |
| 14932 | 1. External Display |
| 2. Display Adapter | |
| 16101 | 1. Riser Card Battery |
| (See page 'Battery Notice') | |
| 161XX | 1. FaxConcentrator Adapter |
| 164XX | 1. 120MB Internal Tape Drive |
| 2. Diskette Cable | |
| 3. System Board | |
| 16500 | 1. 6157 Tape Attachment Adapter |
| 16520, 16540 | 1. 6157 Streaming Tape Drive |
| 2. 6157 Tape Attachment Adapter | |
| 166XX, 167XX | 1. Token Ring Adapter |
| 2. System Board | |
| 3. Riser Card | |
| 18001 to 18029 | 1. Wizard Adapter |
| 2. Wizard Adapter Memory | |
| 18031 to 18039 | 1. Wizard Adapter Cable |
| 185XXXX | 1. DBCS Japanese Display Adapter/A |
| 2. System Board | |
| 20001 to 20003 | 1. Image Adapter/A |
| Image-I Adapter/A | |
| 2. Memory Module DRAM, VRAM | |
| 20004 | 1. Memory Module DRAM, VRAM |
| 2. Image Adapter/A | |
| Image-I Adapter/A | |
| 20005 to 20010 | 1. Image Adapter/A |
| Image-I Adapter/A | |
| 2. Memory Module DRAM, VRAM | |
| 200XX | 1. Image Adapter/A |
| Not listed above. | Image-I Adapter/A |
| 2. Memory Module DRAM, VRAM | |
| 3. System Board | |
| 20101 to 20103 | 1. Printer/Scanner Option |
| 2. Image Adapter/A | |
| 3. Memory Module DRAM, VRAM | |
| 20104 | 1. Memory Module DRAM, VRAM |
| 2. Printer/Scanner Option | |
| 3. Image Adapter/A | |
| 20105 to 20110 | 1. Printer/Scanner Option |
| 2. Image Adapter/A | |
| 3. Memory Module DRAM, VRAM | |
| Image Adapter/A | 1. Replace memory module (shown in graphic.) |
| Memory Test failure | |
| indicated by graphic | |
| of adapter. | |
| 206XX | 1. SCSI-2 Adapter |
| 2. Any SCSI Device | |
| 3. System Board | |
| 208XX | 1. Any SCSI Device |
| Verify there are no duplicate | |
| SCSI ID settings on the same bus. | |
| 210XXXX | 1. SCSI Hard Disk Drive |
| Internal bus, size unknown. | 2. SCSI Adapter or System Board |
| 210XXX1 | 3. SCSI Cable |
| External bus, size unknown. | 4. SCSI ID Switch (on some models) |
| Tape Drive amber LED remains on | 1. Tape Drive |
| 2. SCSI Cable (internal) | |
| 3. SCSI Adapter or System Board | |
| Tape Drive green 'in use' LED | 1. Tape Drive |
| fails to come on. | 2. SCSI Adapter or System Board |
| 3. SCSI Cable (internal) | |
| SCSI Cable (external) | |
| Tape automatically | 1. Tape Cassette |
| ejected from drive. | 2. Drive |
| SCSI ID on | 1. Rotary Switch Circuit Board |
| rotary switch does not | 2. Circuit Board Cable |
| match SCSI ID set in | 3. Tape Drive |
| configuration. Verify | |
| drive switches inside | |
| cover are set to zero. | |
| Tape sticks/breaks | 1. Tape Cassette |
| in drive. | |
| Verify that the tapes | |
| used meet ANSI standard | |
| X3B5. | |
| 212XX | 1. SCSI Printer |
| 2. Printer Cable | |
| 213XX | 1. SCSI Processor |
| 214XX | 1. WORM Drive |
| 215XXXC | 1. CD-ROM Drive I |
| 215XXXD | CD-ROM Drive II |
| 215XXXE | Enhanced CD-ROM Drive II |
| 215XXXU | Any CD-ROM Drive |
| If an external device, | 2. SCSI Cable |
| and power-on LED is | 3. SCSI Adapter or System Board |
| off, check external voltages. | |
| 216XX | 1. Scanner |
| 217XX | 1. Rewritable Optical Drive |
| If an external device, | 2. SCSI Adapter or System Board |
| and power-on LED is off, | 3. SCSI Cable |
| check external voltages. | |
| 218XX | 1. Changer |
| Check for multi CD | |
| tray, or juke box. | |
| 219XX | 1. SCSI Communications Device |
| 24201Y0, 24210Y0 | 1. ISDN/2 Adapter |
| Be sure wrap plug | 2. ISDN/2 Wrap Plug |
| is attached. | 3. ISDN/2 Communications Cable |
| 273XX | 1. 1Mbps Micro Channel Infrared LAN Adapter |
| 27501, 27503 | 1. ServerGuard Adapter |
| 27506, 27507 | 2. System Board |
| 27502, 27504, 27510 | 1. ServerGuard Adapter |
| 27511, 27533, 27534 | |
| 27536, 27537 | |
| 27509 | 1. Remove redundant adapters, |
| run Auto Configuration | |
| program, then retest. | |
| 27512 | 1. WMSELF.DGS diagnostics file missing. |
| 2. WMSELF.DGS diagnostics file incorrect. | |
| 27535 | 1. 3V Lithium Backup Battery |
| 2. ServerGuard Adapter | |
| 27554 | 1. Internal Temperature out of range |
| 2. ServerGuard Adapter | |
| 27555, 27556 | 1. ServerGuard Adapter |
| 2. Power Supply | |
| 27557 | 1. 7.2V NiCad Main Battery Pack |
| 2. ServerGuard Adapter | |
| 27558, 27559 | 1. PCMCIA Type II Modem |
| 27560, 27561 | 2. ServerGuard Adapter |
| 27562 | 1. External Power Control not connected |
| 2. External Power Control | |
| 3. ServerGuard Adapter | |
| 27563, 27564 | 1. External Power Control |
| 2. ServerGuard Adapter | |
| 275XX | 1. Update Diagnostic Software |
| 27801 to 27879 | 1. Personal Dictation System Adapter |
| 2. System Board | |
| 27880 to 27889 | 1. External FRU |
| (Speaker, Microphone) | |
| I999030X | |
| Hard disk reset failure. | Possible hard disk drive problem, |
| see 'Hard Disk Drive Boot Error' | |
| I9990301 | 1. Hard Disk Drive failure, run the Hard Disk |
| Drive diagnostics. | |
| I9990305 | 1. No Boot Partition, run the Hard Disk |
| Drive diagnostics. |
Please see the LEGAL - Trademark notice.
Feel free - send a
for any BUG on this page found - Thank you.