Return to MAIN-Index  Return to SUB-Index    IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

Miscellaneous Symptoms (8551)



Miscellaneous Symptoms

Symptom/Error    FRU/Action
  
No beep and a blank or unreadable 1. System Board
display during POST. 2. Any option or device
(See 'Power Systems Checkout' 3. Power source when failing
before replacing any FRUs.) 4. Voltage Converter
  5. Speaker
  
No beep with a blinking cursor. 1. System Board
  2. Communications Cartridge
  
No beep with a normal display during POST. 1. Speaker
  2. I/O Panel Assembly
  3. System Board
  4. Keyboard Control Card
  
No beep and the computer hangs after 1. System Board
displaying memory count. 2. Communications Cartridge
  3. Hard Disk Drive
  
LCD too dark, unable to adjust 1. LCD Inverter
contrast or brightness. 2. LCD Panel
  3. System Board
  
LCD unreadable or distorted. 1. LCD Panel
(If an external display is OK, 2. System board
replace system board last.) 3. LCD Inverter
  4. LCD Cable
  
LCD cannot be turned on or off. 1. LCD Inverter
  2. System Board
  3. LCD Cable
  
Blank screen, or extra horizontal 1. LCD Panel
or vertical line(s) displayed on 2. System Board
upper or lower half of the LCD. 3. LCD Cable
  
Computer status indicator is 1. System Board
incorrectly blinking or stays on. 2. Related Device
  
Computer status indicator 1. I/O Panel Assembly
stays off, but the POST ends 2. System Board
without an error 3. Related Device
  
Suspend light comes on after 1. Reseat voltage regulator cables
POST, an error. 2. Voltage Regulator
  
Reference Diskette does not work. 1. Diskette Drive
(Try another Reference Diskette 2. System Board
or any bootable diskette before 3. Diskette Drive Cable
replacing FRUs. Ensure all correct 4. Reference Diskette
level drivers are loaded.)
Keyboard does not work. 1. Keyboard Control Card
  2. Numeric Keypad
  3. System Board
  
One or more keys do not work. 1. Keyboard
(See 2. Numeric Keypad if installed
'Ext. Keyboard/Aux. Input Device Checkout' 3. Keyboard Control Card
before replacing any FRUs.)
External display problems. 1. External Display
(See 'External Display Self-Test' 2. System Board
before replacing any FRUs.) 3. I/O Panel Assembly
  
Incorrect memory size during POST. 1. System Board
(See 'Memory Checkout' 2. Memory Module Kit
before replacing any FRUs.)
Computer hang or Intermittent hang. 1. System Board
(See 'Undetermined Problem' 2. Hard Disk Drive Cable
before replacing any FRUs.) 3. Hard Disk Drive
  4. Replace the last device being tested
  5. Voltage Converter
  
The computer goes into 1. System Board
suspend mode after the POST. 2. Voltage Converter
  3. Lid Switch
  4. Keyboard Control Card
  
The computer does not suspend or resume. 1. System Board
  2. Voltage Converter
  3. Lid Switch
  4. Keyboard Control Card
  
The computer does not power off. 1. Voltage Converter
  2. System Board
  3. I/O Panel Assembly
  
Real-time clock inaccurate. 1. Backup Battery
(See 'Testing the Battery Pack' 2. System Board
before replacing any FRUs.)
Printer problems. 1. See 'Printer Checkout'
  
Serial or parallel port device problems. 1. Device
  2. Cable
  3. System Board
  4. Serial Adapter
  5. I/O Panel Assembly
  
Internal Data/Fax modem does not 1. See 'Fax/Modem Checkout'
communicate with a remote modem or
a fax.


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