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Miscellaneous Symptoms



Miscellaneous Symptoms

Symptom/Error:    FRU/Action.
  
Time/Date inaccurate 1. Reset the time using the
      System Management Service diskette.
  2. Battery
  3. System Board
  
Diskette drive in use light remains on 1. Diskette Drive
or does not light when drive is active. 2. Diskette Drive Cable
  3. System Board
  
Display Problems incorrect or 1. see Display
missing colors, wavy screen, all
black or all white, or blank screen.
Hard disk drive in use light not on, 1. Hard Disk in use Light
but computer works OK. 2. Disk Drive Cable
  3. System Board
  
Hard disk drive in use light remains 1. Remove L2 Cache Card, retry test.
on, but no display. 2. If problem is resolved replace
      L2 Cache Card.
  3. If problem remains, remove all but
      one bank of two memory modules (For
      6015 remove all but one memory module),
      retry test.
      NOTE: 6050 and 6070 computers
      require memory modules to be installed
      in banks of two identical memory modules.
  4. If problem is resolved replace the
      memory modules one at a time and retry
      the test to identify the failing module.
  5. If problem remains replace the remaining
      memory modules (For 6015, only one memory
      module must be installed), retry test.
  6. If problem is resolved replace the failing
      memory module.
  7. If problem remains, replace the system board.
  
'Non system disk' or diskette type 1. Wrong Diskette
error message. 2. Diskette Drive
  3. Diskette Drive Cable
  4. System Board
  
Memory error 1. See 'Memory'
  
No power (computer is not functional) 1. See Power Supply
  
Computer hangs during power on 1. Remove L2 Cache Card, retry test
- or - 2. If problem is resolved, replace L2 Cache Card
no beep or one beep and no display 3. If problem remains, remove riser card
      and installed adapters one at a time, and
      retry test.
  4. If problem is resolved replace last adapter
      (or riser card) removed.
  5. If problem remains, replace system board.
  
Power on indicator on, System tones OK, 1. See Display
and no display. 2. Video Adapter
  3. Riser Card
  4. L2 Cache Card (if installed)
  5. System Board
  
Power on indicator on, no display, 1. System Board
tones/beeps distorted or continues.
Power on indicator not on, but computer 1. Power on Indicator
works ok. 2. System Board
  3. Power Supply
  
Printer problems 1. See 'Printer'
  
Serial or parallel port device failure 1. Device Self Test OK ?
  2. Device
  3. Cable
  4. System Board
  
Some or all keys on the keyboard do 1. 'Keyboard and Pointing device'
not work. 2. Keyboard
  3. Keyboard Cable
  4. System Board


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