Return to MAIN-Index  Return to SUB-Index    IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

SCSI Symptoms and Error Codes Power PC



  Before replacing any SCSI FRUs:
  1.  See 'SCSI Device Information'
  2.  Check the device SCSI ID switch setting.
  3.  Review 'SCSI Error Code Format'

ERROR - Codes valid only for POWER PC Series products

Symptom/Error:    FRU/Action.
  
SCSI ID setting does not match the 1. Device Switch Settings
SCSI ID shown in configuration. 2. Device
  3. Device Cable
  4. System Board
  
Tape is autom. ejected from the 1. Tape Cassette
drive. 2. Drive
  
Tape sticks/breaks in the drive 1. Tape Cassette
(Verify that the tapes used meet
ANSI standard X3B5)
0XXX0730 1. Device ID Conflict, check
      device and controller configuration.
  
00370830 1. System Board
      NOTE: SCSI Circuit Breaker Error -
      Allow up to 15 minutes for the breaker to
      reset then rerun the test. If the error code
      persists, disconnect the internal and external
      SCSI cables, allow breaker to reset, and
      rerun the test again. If the error code persists
      replace the system board.
  2. SCSI Cable
  3. SCSI Device
  
00370850 1. System Board
  
00370860 1. System Board
  
0037XXXX 1. SCSI Device
  2. SCSI Cable
  3. System Board
     NOTE: Review 'SCSI Error Code Format'
  
0208XXXX 1. Disconnect SCSI devices one
      at a time to isolate problem.
      see Missing SCSI Devices
  2. If problem remains with no SCSI devices
      attached, replace system board.
  
0209XXXX 1. Removable Media
  2. SCSI DASD Device
  3. Device Cables
  4. System Board
  
0210XXXX 1. SCSI Hard Disk Drive
(See 'SCSI FRU Codes' before replacing 2. SCSI Cable
A FRU. If it is an external device, 3. System Board
check the external voltages before
replacing a FRU.)
0211XXXX 1. Check media, clean tape drive,
(check for the two symptoms listed     try new media
below. Or, if it is an external drive, 2. Tape Drive
and the power on LED is off, 3. SCSI Cable (internal)
check the external voltages) 4. System Board
  
Amber LED remains on. 1. Check media, clean tape drive,
      try new media
  2. Tape Drive
  3. SCSI Cable (internal)
  4. System Board
  
Green 'in use' LED fails to come on 1. Check media, clean tape drive,
      try new media
  2. Tape Drive
  3. SCSI Cable (internal)
      SCSI Cable (external)
  4. System Board
  
0212XXXX 1. SCSI Printer
  2. Printer Cable
  
0213XXXX 1. SCSI Processor
  
0214XXXX 1. Check media presence,
      try new media
  2. WORM Drive
  
0215XXXX 1. Check media presence, try
(Check 'Audio Symptoms' and also     new media.
see 'SCSI FRU Codes' before replacing 2. CD-ROM Drive
a FRU. If it is an external device, 3. SCSI Cable
and the power on LED is off, 4. System Board
check external voltages before
replacing a FRU.)
0216XXXX 1. Scanner
  2. Cables
  3. System Board
 
0217XXXX 1. Check media presence,
(See 'SCSI FRU Codes' before replacing     write enabled, try new media
a FRU. If it is an external device, 2. Rewritable Optical Drive
and the power on LED is off, check 3. SCSI Cable
external voltages before replacing 4. Removable Media
a FRU. 5. System Board
  
0218XXXX 1. Check media presence, try
      new media
  2. Verify operation of attached media
      changer device, see service
      documentation for the failing device.
  3. Media changing device, such as
      Multi disc Tray CD-ROM.
  4. Cables
  5. System Board
  
0219XXXX 1. SCSI Communication Device
  2. Cables
  3. System Board


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