Return to MAIN-Index  Return to SUB-Index    IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

Checkout Guide (2640)



Checkout Guide

Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only   IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses.
  1.  Obtain the failing symptoms in as much detail as possible.
  2.  Verify the symptom. Attempt to recreate the failure by running the  diagnostic tests or retrying the same operation.

    NOTE: To run the diagnostics, refer to 'How to Run the Diagnostics'

  3.  Use the following table with the verified symptom to determine  which page to go to. Search the symptoms column  and find the description  that best matches your symptom; then go to the page shown in the Go to column.

    Symptom Go to
    Power failure. (The power indicator does not go on or stay on.) 'Power Systems Checkout'
    POST does not complete. No beeps/error code are indicated. 'Symptom-to-FRU Index' and then use the
    'No Beep Symptoms' table.
    POST beeps, but no error codes are displayed. 'Symptom-to-FRU Index' and then use
    the 'Beep Symptoms' table.
    POST detected an error and displayed numeric error codes. 'Symptom-to-FRU Index' and then use the
    'Numeric Error Codes' table.
    The diagnostic test detected an error and displayed an FRU code. 'How to Run the Diagnostics'
    The configuration is not the same as the installed devices. 'Checking the Installed Devices List'
    Other symptoms (such as LCD display problems). 'Symptom-to-FRU Index', and then use
    the 'Other Symptoms' table.
    Symptoms cannot be recreated. (Intermittent problems.) Use the customer reported symptoms and go to 'Symptom-to-FRU Index'

More INFORMATION / HELP is available at the  IBM-HelpCenter

Please see the LEGAL  -  Trademark notice.
Feel free - send a Email-NOTE  for any BUG on this page found - Thank you.