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Maintenance &
Service Guide | Home
Page | Notice | Preface | Product
Description | Troubleshooting Contacting Compaq SupportObtain the following information before contacting Compaq Reseller Support:
Shipping PreparationTo ship the computer, complete the following steps: 1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit. 2. Turn off the computer and external devices. 3. Disconnect the external devices from their power sources, then from the computer.
4. Close the display and all exterior doors of the computer. 5. Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging. Return to Compaq Diagnostics page or Troubleshooting Index page.
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