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Maintenance & Service Guide
Presario 1200 Series
Model: 1245

 | Home Page | Notice | Preface | Product Description | Troubleshooting  
Illustrated Parts Catalog
Removal & Replacement Procedures | Specifications
Pin Assignments
| Battery Pack Operations


Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:

Audio Memory
Battery/Battery gauge PC Card
CD drive Power
Diskette/Diskette drive Printer
Display Touch Pad
Hard drive Keyboard/Numeric keypad
Hardware Installation

Since symptoms can be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.

WARNING.GIF (918 bytes) WARNING:  To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.

Before Replacing Parts

Verify that cables are connected properly to the suspected defective parts.

  • Run Computer Setup after connecting external devices.
  • Verify that all required device drivers are installed.
  • Verify that all required changes have been made to the CONFIG.SYS file.
  • Verify that all required changes have been made to the AUTOEXEC.BAT file.
  • Verify that all printer drivers have been installed for each application.

 

Return to the Troubleshooting index page.

 

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